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Great Job, Great to Travel!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Customer Service "Crewmember" - AO/GO  in  West Palm Beach, FL
Former Employee - Customer Service "Crewmember" - AO/GO in West Palm Beach, FL

I worked at JetBlue

Pros

Jetblue is a company that truly wants to stand out as a great airline as well as a great place to work.

Cons

Like life, like any company there are always bad apples. Some in management some not. I've never understood how lazy and inept people get promoted, but this is the case everywhere.

Advice to ManagementAdvice

Don't forget POL. Don't forget Good to Great. Be more than you think you can be. Lead the Crew with your actions.

Recommends
Approves of CEO

288 Other Employee Reviews for JetBlue (View Most Recent)

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  1. 1 person found this helpful  

    No opinion

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - General Manager  in  Salt Lake City, UT
    Former Employee - General Manager in Salt Lake City, UT

    I worked at JetBlue

    Pros

    Flexible time off, good place to be if you get sick.

    Cons

    Higher management (VP's) is old school and autonomous. Not very good at trickling down top management new ideas to middle management.

    No opinion of CEO
  2.  

    Great Customer Service company, but at-will employer status makes company a challenge to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Flight Attendant  in  Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL

    I have been working at JetBlue

    Pros

    -Great travel perks: crewmembers fly for free - as well their parents, spouse (significant other), and kids.
    -Preferential bidding for flight attendant line holders.
    -Company is 11 years old and new cities are being added often.
    -Great route network.
    -Competent business-savvy leadership.
    -Great customers.
    -Great product.

    Cons

    -At-will employer in which you can be terminated for any or no reason.
    -No union thus no protection in case of merger/acquisition.
    -Operation is first...everything else is a distant second.
    -Company does not back up their crewmembers during challenging times.
    -Expensive medical benefits.
    -Crewmembers are often fearful of write-ups for any passenger complaints.
    -Imcompetent middle management
    -Cronysism is encouranged.
    -Leadership's communication towards crewmembers is often patronizing.
    -The 5 values (Safety, Caring, Integrity, Fun, and Passion) are selective and don't apply to leadership.
    -No accountability by leadership.

    Advice to ManagementAdvice

    If you take care of your crewmembers, they will take care of the customers; not the other way around.

    No opinion of CEO
There are newer employer reviews for JetBlue

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