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IT in jetBlue has become a department with no advancement and very low morale. No opportunity, poor leadership.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Crew Member
Current Employee - Crew Member

I have been working at JetBlue

Pros

It used to be a much better place to work. The coworkers and other non-leadership staff within IT are good to work with and work hard (most managers and staff).

Cons

Travel benefits are decent, tough to travel with your family.
Health benefits could be better, but aren't bad (I've had worse).
IT Leadership has managed to drive morale to very low levels, and make it repeatedly clear they have no appreciation for the staff, nor any intent to help develop the careers of the staff.
No promotion and career advancement from within for IT.
Talent and hard work is not rewarded within IT. Poor work, poor results and last minute heroism during major system outages is rewarded instead, preventing incentive to do good work the first time.
IT Leadership in the past couple of years has hired some inexperienced managers and directors with little technical knowledge and industry or IT experience from various parts of the country to agree to take on work and agree with IT Leaderships directives, staff is paid below market and given no incentive to put in that extra effort.
IT Leaderships goals are quantity over quality.
No interest in career development or growth, and it looks like the light at the end of the tunnel is outsourcing.

Advice to ManagementAdvice

Leadership outside of IT should take a look and see what's obvious to everyone within IT before everyone with talent and good ideas leaves. IT at jetBlue is in a poor state and will not be able to sustain the growth and direction jetBlue wants to go in its second decade. Promote from within and stop looking around the country for yes men to put in management positions.

Doesn't Recommend
Approves of CEO

Other Reviews for JetBlue

  1. 1 person found this helpful  

    Jetblue Airways, A very good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Pilot, Captain
    Current Employee - Pilot, Captain

    I have been working at JetBlue

    Pros

    Greater flexibility of scheduling, and ability to change your schedule

    Cons

    Health Benefits not at industry standard yet

    Advice to ManagementAdvice

    Don't take unionization personally. This is a individual choice to protect so much we have to loose.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    great airline, worst team leaders and management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at JetBlue

    Pros

    A great airline, safety and customer satisfaction are very important.

    Cons

    the worst management -employee handling you will ever find. Merits are based exclusively on personal friendships, Even if they have an employees claims departments, your claims will never be attended and you will automatically become a problematic worker, Those people are terrified of unions, when they see something with a mind of their own, they;ll succeed in letting you go sooner or later. The worst employees turnover in US recent history, you can verify these facts.

    Advice to ManagementAdvice

    I don't think the founders of the airline or the big shots are aware what their middle management is doing. They hire people with no knowledge of what human relations are. Most of these people were friends of the friends and ex employees and coworkers coming from other airlines. A lot of them were fired from other airlines.

    Doesn't Recommend
    No opinion of CEO
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