There are newer employer reviews for JetBlue

 

Great place to work if a decent salary is not important

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - IT Project Manager
Current Employee - IT Project Manager

I have been working at JetBlue

Pros

The flight benefits are among the best in the industry. The salaries tend to be below market, but the work life balance is good.

Cons

Working in Forest Hills, Queens is the worst location I have ever worked in. There isn't even a decent place to eat lunch. The senior management is indiferent, and is mostly interested in advancing their own career instaed of supporting their team,

Advice to ManagementAdvice

Let's support the crewmembers who are working hard, instaed of creating roadblocks, specially in IT.

Doesn't Recommend
Approves of CEO

295 Other Employee Reviews for JetBlue (View Most Recent)

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  1. 2 people found this helpful  

    JetBlue creates loyal crew-members by giving them encouragement, love, and a positive work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Crew Support in Salt Lake City, UT
    Current Employee - Crew Support in Salt Lake City, UT

    I have been working at JetBlue

    Pros

    I work from home 75% of the time. When weather conditions become bad, we're encouraged to work from home, even if scheduled to work from the center. If the call volume is low, we are offered VTO or Voluntary Time Off, which gives us time off without pay, but the hours we would have worked count toward FMLA. We can trade all or part of our schedules with other people and do not have to have supervisor permission. I fly standby for free on jetblue, my family flies free and I am given two roundtrip buddy passes 4 times a year for friends that allow them to fly anywhere jetBlue flies for under $50 each way. Plus we get standby on around 70 other airlines for as little as $35 each direction and 75% off 2nd day and overnight shipping at FedEx.

    Cons

    There are very few paid holidays, only 3 a year, and because you are working from home, you do get paid less (less money going into gas or transit). Also, there can be spikes where more workers are needed and overtime is requested. This frequently occurrs on holidays since they are high transportation times. Airlines don't close on holidays so you do have to work them. We are open 24 hrs a day, 7 days a week.

    Advice to ManagementAdvice

    Leaving people at airports stranded is not worth it. We need to plan ahead and err on the side of caution. While I agree we don't want to ground planes unless we need to, having customer sit in airports for 6 hours when it could be avoided is silly. When operations are irregular, lets get planning and move to notify customers. If the FAA says the delay will be 4 hrs, lets plan on 4.5 and have our crews reorganized to be there when we think the plane ought to be able to go.

    Recommends
    Approves of CEO
  2.  

    Great place to work & flight benefits can not be beat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Administrative in Forest Hills, NY
    Current Employee - Administrative in Forest Hills, NY

    I have been working at JetBlue

    Pros

    I believe that JetBlue alows you to grow & provides you the chance to experience all aspects of an airline. The travel benefit will allow you to enjoy your time off while seeing places that you might of never of visited. You have a chance to interact with many different departments & senior management often provides open forums to discuss concerns and ideas

    Cons

    Due to oil being the driving factor in the industry I think it makes for less comfort in job security

    Advice to ManagementAdvice

    Respect your crewmembers and understand that shift work is hard. Please be considerate when forming bids. Crew reconition for a job well done is the best way to promote excellent customer service in an industry that runs on seniority.

    Recommends
    Approves of CEO
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