There are newer employer reviews for Jewelry Television

Fun work environment, has management issues.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Software Engineer in Knoxville, TN
Current Employee - Software Engineer in Knoxville, TN

I have been working at Jewelry Television full-time (more than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

Place is generally fun to work at and is not stressful for the most part. There are some issues with management and some annoyances, but if you work at JTV for a short period of time it's tolerable. There is some nepotism in the company, but for the most part those family members seem knowledgable in their position, so it's not a real problem as others have stated. If you apply to work here, you need to ask for as much compensation as possible up front, because that's all you're going to get.

Cons

Management completely fails at the ability to hold on to key personnel. They rarely, if ever, give out raises and bonuses, thus have a high turn over and will eventually have a knowledge drain that will probably be the death of the company. They also have very "high" security that is in place to secure the product in the warehouse, however it makes no sense and is actually just annoying employees and not doing what it is intended.

Advice to Management

Identify key personnel and do what it takes to keep them happy.

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  1. Helpful (1)

    Call Center clones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Knoxville, TN
    Former Employee - Call Center Representative in Knoxville, TN

    I worked at Jewelry Television part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The work isn't difficult and the customers are, for the most part, actually very nice to work with.

    Cons

    Everyone is expected to talk, act, and react exactly according to the "norm"...which really isn't "normal."

    Advice to Management

    Gets some pros in to run the call center...people who know how to relate to customers "one on one."

  2. Jewelry Television has little regard for employee strengths.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN

    I worked at Jewelry Television full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The benefits are generally good.

    Cons

    Nepotism runs rampant at Jewelry Television. Once you have secured a position with Jewelry Television prepare to live in that position for a few years unless you are lucky enough to be discovered by a manager in a different department. Even if you have advanced skills, training and education, once an employee is hired in, unless you are family, the departmental managers are so threatened by promoting departmental success that they try to keep their staff in place. I was only promoted after meeting an executive manager during a company function. Once promoted he asked me “how did you ever end up in [X position] when your skills and education are far above those required for the job you were hired into?” I took the job to get in to the company and only got promoted through luck.

There are newer employer reviews for Jewelry Television

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