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Helpful (2)

If you have a family and want to see them...DO NOT WORK HERE!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - General Manager in Austin, TX
Former Employee - General Manager in Austin, TX

I worked at Jiffy Lube full-time (Less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

They teach you how to do general maintenance on cars, well kinda. A lot of the stuff you may do ie., transmission flush, radiator flush, etc is not really teaching you anything other than how to use their machine that does it for you.

Cons

I could list con's all night long, but I will try to keep it short. I was hired on as a FTM (Fast Track Manager). It is supposed to be a 3 month training program. This is what really happens: From day one you quickly learn that you will be working open to close everyday 6:30am-8:30pm. You may or may not get a day off since they like to schedule any special training on those days. You do not actually get training as you should, instead the Manager of the store they throw you in uses and abuses you as free labor to their store. You quickly see that none of the Jiffy Lube Managers or employees are honest and they do not do hold true to any policies as they should. When the nightmare of training is over they threw me in the most run down store possible and walked off. I was more than shorthanded and didn't know how to do any of the office stuff (ie, paperwork, ordering, claims, etc) and there is a ton. As a Manager you can plan on working open to close everyday with no lunch or break. It is extremely hot in the summer and there is no a/c in the bay. It is very cold in the winter and only one small space heater in an open bay. They will work you to death. They recently rolled out brakes and tires, but with so little training most guys have no idea what they are doing when they touch a car. One guy was telling every customer they needed new rotors since he didn't know how to turn them. This is the only job I have ever had where I was hired on as a Manager and they treated me like trash and could have cared less about me....from day one. Did I mention that they are constantly sending texts and emails all day long reminding you how if you don't hit your sales goals you wont last long. I will say that I think Jiffy Lube the company is a good company, but out here in Texas it is actually Heartland Automotive using the Jiffy Lube name. Heartland Automotive is a heartless company.

Advice to Management

Advice: Make sure that your FTM's are being trained instead of abused. Also, realize that people have lives outside of Jiffy Lube... 55-90 hours a week is too much. Your managers need time to breath and recuperate.

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  1. Helpful (1)

    Jiffy lube sucks

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jiffy Lube

    Pros

    None at all the suck

    Cons

    Everything else the pay scale sucks and they treat there employees like crap.

    Advice to Management

    Clean house starting with the CEO


  2. Lube Tech

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lube Tech in Columbia, MO
    Current Employee - Lube Tech in Columbia, MO

    I have been working at Jiffy Lube part-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    they are willing to train you and have a flexiable schedule

    Cons

    the promotion rate is slow


There are newer employer reviews for Jiffy Lube
There are newer employer reviews for Jiffy Lube

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