Jo-Ann Stores
2.6 of 5 270 reviews
www.joann.com Hudson, OH 5000+ Employees

270 Employee Reviews (View Most Recent)

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3 people found this helpful  

Constantly understaffed, unreasonable work loads with bare minimum time frames

Current Employee (Current Employee)
Cleveland, OH

ProsIt's a job that adds a little extra money to my pocket
Employee Discount
Coworkers for the most part pretty fun and pleasant
Managers try to make sure that everyone at least gets their 15 min breakso they can have a brief respite

ConsNever enough people on the floor (even during big sales!) a good part of the time
Poor training program
Asking for time off can cost you hours for the forseable future
If you have to have a set schedule because of another job, expect to spend a long time discussing this with the manager in charge of scheduling before it's finally done, and expect them to give you crap about it
Takes a long time for availability changes to be put in effect which can be very detrimental if your other job is your primary one

Advice to Senior ManagementMake a training booklet! Please, this can only help you achieve your bottom line that you care about more than your staff or your customers! Make a training manual that explains all policies, explains how to do returns, includes a map of the store to help people become familiar with it quicker. This is something that can only help us help the customers resulting in a pleasant experience for them and more money for you. Four hours reading a book talking about what Joann's is and how long they've been around won't help someone process a special order or do a return in a prompt and friendly manner. Staff more people, customers get angry because no one is ever around to help them, and schedule closing cashiers during the week to help ease the burden of Guest Services.

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    1 person found this helpful  

    Running on a treadmill expecting to get somewhere when there is nowhere to go.

    Cashier/Cutting Counter (Current Employee)
    Lilburn, GA

    I have been working at Jo-Ann Stores


    Pros: -Good first job; pay rate starts at minimum wage. -The store is almost always busy and fast-paced so you rarely… Cons: -Promotions? No such thing for an employee who hasn't worked at the company for more than five years. Probably more than that actually. -The pay raises… Advice to Senior Management: Pay more attention to your employees instead of the customers. The employees work extremely hard for nothing. We work hard simply because we are told… More
    • Work/Life Balance
           
    • Senior Management
           
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    A pretty good retail job

    Manager On Duty (Former Employee)
    Ontario, CA

    I worked at Jo-Ann Stores


    Pros: Discount, rapport with regular customers, rewards for good work, dress code… Cons: Pretty low pay, customers can be demanding Advice to Senior Management: Pay employees more More
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