Jo-Ann Stores

  www.joann.com
  www.joann.com
There are newer employer reviews for Jo-Ann Stores

2 people found this helpful  

This company has very poor training policies and communication.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Clerk in Grand Rapids, MI
Current Employee - Retail Clerk in Grand Rapids, MI

I have been working at Jo-Ann Stores part-time (less than an year)

Pros

Generally, my co-workers were very nice and supportive.

Cons

Part one of training consisted of watching a series of DVDs. There was no supervision and no one available for explanations nor questions. For cash register training, we were given a very outdated (manager admitted this) manual that was falling apart with a basket of various items from the store and placed up front next to working clerks serving customers. We were left alone to teach ourselves from the outdated manual. No manager stayed by us to supervise nor be available for questions nor problems. Rules and regulations were not made clear from the start ; it was like bumping up against an electric fence from time to time. Will only be considered for full time work after one year working part-time. I am still employed, but I have not been given any hours what-so-ever for four and a half months. They are avoiding having to pay unemployment.

Advice to ManagementAdvice

It is better for the company overall, for the employee and for the customers to take the time to train employees properly no matter how trivial their status. Expecting someone to train themselves from an outdated manual during a busy time with no one to ask for help is guaranteed to cause problems. It's unnecessary stress on everyone.

328 Other Employee Reviews for Jo-Ann Stores (View Most Recent)

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  1.  

    Fun and creative with an emphasis on the customer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Boulder, CO
    Former Employee - Store Manager in Boulder, CO

    I worked at Jo-Ann Stores full-time (more than 3 years)

    Pros

    employee oriented and fair in salary offerings. Constant interaction with DM and ability to tailor to customer needs through special orders. Team oriented stores and with sister stores.

    Cons

    too many price changes and alot of focus on getting new credits during my time. Firefly Frenzy setup for one day sale with minimal payroll support to setup event.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great People, Horrible Corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Jo-Ann Stores part-time (more than 3 years)

    Pros

    I loved the people that I worked with. Very flexible, understanding, etc.

    Cons

    Pay was terrible. Very little room for growth or learning.

    Advice to ManagementAdvice

    Corporate should listen to what the stores tell them!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Jo-Ann Stores

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