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Manulife ruined John Hancock

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Information Technology  in  Boston, MA
Current Employee - Information Technology in Boston, MA

I have been working at John Hancock full-time for more than 5 years

Pros

Good pay, good benefits, nice co-workers. Great training center (if you have any free time to attend classes). Mostly bright people working there.

Cons

Terrible management structure - restructuring certain departments is basically a yearly thing. Too many meetings that accomplish nothing, other than waste your day. Old computer equipment, and terrible email system forced on JH by Manulife. Too much outsourcing, and then taking things back in house, and repeat. Bad communications - you find out about new policy or upcoming things at the water cooler, rather than through your manager.

Advice to ManagementAdvice

Stop reshuffling chairs on the Titanic. Switch to a better email system. Communicate better with employees. Sometimes common sense should win out over shareholder value.

Recommends
Neutral Outlook
Disapproves of CEO

Other Reviews for John Hancock

  1.  

    Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Project Manager  in  Boston, MA
    Former Employee - IT Project Manager in Boston, MA

    I worked at John Hancock as a contractor for less than a year

    Pros

    Pretty laid back, people came and go as they wished, as long as they did their job well.

    Cons

    It was a pretty standard corporate environment, people were intelligent and nice, but everyone was obviously extremely repressed; the office was depressing, and management have a lot of misconnections with its employees. What can you do? It's a large corporation so these things do happen.

    Advice to ManagementAdvice

    Do more morale boosting events.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Professional environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant  in  Mishawaka, IN
    Former Employee - Administrative Assistant in Mishawaka, IN

    I worked at John Hancock part-time for more than a year

    Pros

    good compensation, 401K, nice people

    Cons

    Didn't provide telephone headsets and ergonomic computer for customer service position

    Recommends
    Neutral Outlook
    No opinion of CEO
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