Pros

Left alone most of the time to do the job you have been hired to do. Benefit package is fair

Cons

No one wants to listen to the people that run the stores. People in the office never answer their phones, always get voice mail. They don't answer emails, and they just don't answer any question for us at store level.

Advice to Senior Management

Listen to us! Get us together once a year at a company meeting so we understand what is going on. If this is not possible then do it district wide and have some of the "important people" in the company come to us and let us know what is new and coming to the company and let us feel that we are apart of it. Remember store level is where the money comes in--no stores, no money, no jobs for the office people.