JustAnswer

  www.justanswer.com
Work in HR? Unlock Free Profile

62 Employee Reviews (View Most Recent)

Sort all reviews by: Date Rating
in
  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • Approves of CEO

 

JustAnswer has a terrific business model and is a great place to work.

Anonymous Employee (Current Employee) San Francisco, CA

ProsJustAnswer has a terrific business model. It provides answers from professionals to a lot of people who otherwise would not be able to afford it, or would not have the time or means to get it. Plus, the experts on the site are making a good income from answering questions, and some of them even make a living doing it. As a company, JustAnswer has a lot of terrific employees who are smart, helpful, and work hard to make the site great. And as an employee, you are given a lot of autonomy to do your job in the way that you choose, so long as it is completed.

ConsAs some of the reviewers have already posted on here, JustAnswer has a tendency to try to go too fast for its own good, which ironically slows it down in the long run. This can have an impact throughout the company, by demoralizing employees who are frustrated that the site and processes around it are not as good as they could be. However, the business model is so strong, and there are so many smart people working hard to make the company great, that despite the problems it creates for itself, it continually makes progress.

Advice to Senior ManagementTry to slow down and put in the time to get the details right. Be willing to spend more money to improve the architecture, and to take the time to build a solid codebase that will keep us from having problems down the line. When things go wrong, after fixing them, take the time to understand how they could be prevented in the future. Also, spend more time training new employees. Lastly, allow people to work from home more often.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    11 people found this helpful  

    Disappointing

    QA Engineer (Former Employee) San Francisco, CA

    I worked at JustAnswer full-time for more than a year


    Pros: The company provided 2-day a week Free Lunch, lunch and learn sessions on a variety of… Cons: Management is very disconnected from the day to day process. A lot of time and money is spent on recruiting, very little is invested in… Advice to Senior Management: Stop Micromanaging. Allow motivated employees with ideas to try them… No, I would not recommend this company to a friend More
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    JustAnswer is amazing! Growing fast, doing well financially and making a difference in the world!

    Anonymous Employee (Current Employee) San Francisco, CA

    I have been working at JustAnswer


    Pros: Making a difference in the world Growing fast (means lots of opportunities) Great people (Very… Cons: The pace is pretty fast, so it's not for everyone. They have really high standards, so… Advice to Senior Management: Communicate the vision more. You get constant stories from customers about how you saved someone's life and that kind of thing.… Yes, I would recommend this company to a friend More
There are newer reviews on JustAnswer.

Worked for JustAnswer? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.