KB Home

  www.kbhome.com
  www.kbhome.com
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3 people found this helpful  

SALESPEOPLE BEWARE

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - New Home Sales Associate in Irvine, CA
Current Employee - New Home Sales Associate in Irvine, CA

I have been working at KB Home

Pros

The company does seem to strive to satisfy it's 'external' clientele. I never had an experience where a customer's legitimate complaint or concerned was not addressed and remedied. The incredible disconnect between this mode of operation and the obvious lack of concern for employees is baffling.

Cons

A horrible environment for sales people. Long hours and absolutely no concern for an employees desire to balance or even have a personal life. Senior management is openly hostile towards salespeople and would certainly replace them with robots if the opportunity existed. It is an exhausting place to work.

Advice to ManagementAdvice

Take a long look at your sales corp...the incredible turnover rate should speak volumes but you seem to not to care.

Doesn't Recommend
Disapproves of CEO

71 Other Employee Reviews for KB Home (View Most Recent)

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  1. 2 people found this helpful  

    KB Home, a great place for liars to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - New Home Sales Associate in Jacksonville, FL
    Former Employee - New Home Sales Associate in Jacksonville, FL

    I worked at KB Home

    Pros

    Great training program, 401k, uniforms.

    Cons

    The compensation not equal to responsibility. Sales reps are responsible for generating almost all of their own traffic, getting all needed documents for home loan counselor, calling buyers to check on loan status, scheduling all appointments from contract to close. The only holidays the sales offices are closed is Christmas Day, Thanksgiving Day and New years day. Management only communicates to ask how many sales you have for the week and if you don't have any, they don't care enough to ask why. They somehow overlook the dishonest sales reps, because as long as they are making sales, KB doesn't care WHAT the sales rep lied to the buyer about, as it is clearly stated in the contract that they can not be held liable for anything that the sales rep said. The employees talk trash about each other, sales managers talk trash about sales reps in front of other sales reps(from different properties).

    Advice to ManagementAdvice

    None, they know the company has a high turn over, and they know why.....they just don't care, as long as they are getting a paycheck.

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Get an education, then get out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Director of Purchasing in Pleasanton, CA
    Former Employee - Director of Purchasing in Pleasanton, CA

    I worked at KB Home

    Pros

    KB's systems and training processes are some of the best in the industry. I think everyone in home building should spend some time there. They do a good job of training and you will get food experience, just don't expect to be rewarded for your hard work, particularly in the current economy.

    Cons

    Base pay is extremely low compared to other companies in similar industry, however they will tell you you will make in up in bonus. Don't count on it, especially now. Senior managers make a great deal of money, $500k and up primarily in bonus money. Also, never expect fairness or ethics in your treatment. I was in then I was out, so I saw both sides...

    Advice to ManagementAdvice

    Revamp your senior management thought process to be less greedy and reward those who do the work, not the senior managers who take credit.

    Doesn't Recommend
    Disapproves of CEO
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