Kaiser Permanente – “An excellent, stable non-profit Health care employer seeks passionate, knowledgeable professionals for mutual benefit”

Pros

Company has an excellent corporate mission, is fair to employees and has an ambitious IT agenda. Not-for-profit status means that decisions are made for reasons other than strictly shareholder value. Company does a good job in promoting a satisfactory work life balance. Facilities are very good. Fellow employees are respectful and knowledgeable. Organization invests in training its employees. Salaries are competitive and benefit package is excellent.

Cons

Significant turnover at upper management. Consensus-driven organization means that it often takes a long time for ideas to be vetted, accepted and implemented. Very geographically distributed organization makes cross-departmental project management somewhat complex. Financial processes (e.g. budgeting) are immature. Performance Management system in IT is in need of serious improvement.

Advice to Senior Management

Institute a more effective charge-back model for IT services that encourages, incents and rewards proper behaviors.