Kaiser Permanente Employee Review

Current Employee – been working at Kaiser Permanente

Pros – Kaiser provides excellent medical and dental benefits for self & family. Good wage (well earned). Good vacation and ill time allowed. They provide exceptional medical and dental care, and really have a heart towards the members and giving good customer service. They are getting better about getting rid of employees who are not being productive or doing their part - this is long overdue.

Cons – Good people have been fired and incompetent people hired in their place. Systems have failed, but yet they remain. Kaiser is unwilling to concede when a system or appplication fails. Millions of dollars are wasted on systems that do not work, or are not correct. Billing, claims, group accounting processes - things are messed up, and a lot of money has been wasted. There is a lot of pressure on managers, staff & doctors to do the impossible.

Advice to Senior Management – Kaiser needs to hire more doctors and quit pushing people too hard. Kaiser needs to quit wasting money on systems that do not work, or have lots of bugs in them, or do not work correctly to begin with, causing problems to last for years.

Yes, I would recommend this company to a friend