Kaiser Permanente

www.kaiserpermanente.org
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There are newer employer reviews for Kaiser Permanente

 

30 years later, and I thought it would only be temporary

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Department Manager in Portland, OR
Current Employee - Department Manager in Portland, OR

I have been working at Kaiser Permanente

Pros

Kaiser provides excellent medical and dental benefits for self & family. Good wage (well earned). Good vacation and ill time allowed. They provide exceptional medical and dental care, and really have a heart towards the members and giving good customer service. They are getting better about getting rid of employees who are not being productive or doing their part - this is long overdue.

Cons

Good people have been fired and incompetent people hired in their place. Systems have failed, but yet they remain. Kaiser is unwilling to concede when a system or appplication fails. Millions of dollars are wasted on systems that do not work, or are not correct. Billing, claims, group accounting processes - things are messed up, and a lot of money has been wasted. There is a lot of pressure on managers, staff & doctors to do the impossible.

Advice to ManagementAdvice

Kaiser needs to hire more doctors and quit pushing people too hard. Kaiser needs to quit wasting money on systems that do not work, or have lots of bugs in them, or do not work correctly to begin with, causing problems to last for years.

Recommends
Approves of CEO

1947 Other Employee Reviews for Kaiser Permanente (View Most Recent)

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  1. 3 people found this helpful  

    Check it out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Managerial Consultant in Oakland, CA
    Former Employee - Managerial Consultant in Oakland, CA

    I worked at Kaiser Permanente

    Pros

    Kaiser provides world class health care. It is well organized and frequently takes full advantage of its economies of scale. This includes the promotion of clinical guidelines that reflect latest in clinical studies have to offer.

    Cons

    As with many very large organizations it can be hard to see the 'big picture'. Decision making is by concensus, and because it is a large organization, decisions are often deliberated at multiple levels within the organization. As a result, decision making occurs within an expanded time horizen.

    Advice to ManagementAdvice

    Allow for work/life balance.

    Recommends
    Approves of CEO
  2. 1 person found this helpful  

    Job satisfaction is location-driven, results slowed by bureaucracy, IT lags (even with Health Connect) good benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Project Manager in Oakland, CA
    Former Employee - Project Manager in Oakland, CA

    I worked at Kaiser Permanente

    Pros

    Benefits. Opportunities for advancement. Some leaders really do believe in the cause.

    Cons

    Bureaucracy, too many chiefs and not enough indians. Not enough orientation to tools and systems and how to navigate KP as a new employee. Tension between entities (health plan, hospitals and medical group) is palpable and often conveys conflicting strategic messages. Promotion opportunties are more like popularity contests. Labor/Management "partnership" creates tension and "us against them" mentality despite its noble objectives. Resentment of Regional/National" office among facility management and staff needs to be better managed.

    Advice to ManagementAdvice

    Just because it worked in one region, doesn't mean it works somewhere else. There should be more Labor represented in Executive Management levels. Culture and perceptions of culture is locally driven. Give more autonomy to local leaders and managers to control their units. Resentment of Regional/National" office among facility management and staff needs to be better managed. A long way to go to get IT Systems up to level of other companies in the area.

    Recommends
    No opinion of CEO
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