Kaiser Permanente

www.kaiserpermanente.org
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There are newer employer reviews for Kaiser Permanente

 

Laid back and fun

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Intern - Intern in Fremont, CA
Former Intern - Intern in Fremont, CA

I worked at Kaiser Permanente as an intern (less than a year)

Pros

I am able to do the job on my own time and generally, everybody is helpful and understanding.

Cons

My boss was so stressed out so this person tends to freak out, thus creating a very unhealthy working environment. It also doesn't help that this person is rude and talks bad behind everybody's back.

Recommends
Positive Outlook
No opinion of CEO

1928 Other Employee Reviews for Kaiser Permanente (View Most Recent)

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  1. 6 people found this helpful  

    Kaiser Permanente is an inefficient company that wastes member premiums, lead by over-paid, incompetent administrators.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Kaiser Permanente full-time (more than 10 years)

    Pros

    Most hourly positions (non-managerial) are covered under a union contract and provide decent wages and great healthcare benefits.

    Cons

    Incompetent management 'thrives' at Kaiser Permanente. Inefficiencies administrated by management plague many day-to-day operations who reward themselves with multi-million dollar per year salaries and numerous pension plans for themselves while simultaneously raising member's premiums significantly and working to eliminate the one employee pension plan and limiting annual raises of workers to less than yearly inflation. Administration began a yearly program in which they waste millions of dollars by sending EVERY EMPLOYEE (every year) to a 'service forum' with the stated purpose of encouraging better service to healthcare members while simultaneously short-staffing every department for several days which increases patient wait times and reduces services and/or requires departments to cancel members appointments. Following the service form, management issues corrective actions against workers for attempting to provide better service per the recommended service forum recommendations (i.e. walking patients to their scheduled appointments, conversing with patients in order to provide a more friendly healthcare environment, etc.) because this sometimes takes away time from the workers' other duties causing them to not finish work and/or work overtime. Basically, administrations SAYS they promote a positive, rewarding environment but they DO nothing to back their words up.

    But, it's not all management's fault; many employees have worked for this company for a lengthy period of time because of the decent wage and benefits, but morale is poor (in part due to management's attacks on meaningful wage increases and efforts to eliminate pensions, etc) but also because these workers are simply bored. These are repetitive jobs which many have performed for many years but because they are comfortable with the pay, many do not continue with school or other, constructive activities. Instead, employee-on-employee fighting is frequent (i.e. workers creating a poor work environment for each other by trying to get each other 'in trouble'). I worked at Kaiser Permanente for over 15 years but decided that was enough.

    If you're searching for somewhere to work that truly fosters a team/family environment, this isn't it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 5 people found this helpful  

    Tonnes of backstabbing, not for the spineless folks out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Data Entry Clerk in Rockville, MD
    Former Employee - Data Entry Clerk in Rockville, MD

    I worked at Kaiser Permanente full-time (more than 3 years)

    Pros

    If you are one of those who can manage to pass blame to others in order to keep your job, this environment is conducive to such behavior.

    Once you have your foot in the door, it is easy to be given a chance to try a job and learn it in the process. If you are still on the outside, it's very hard to get in. Start with a really low position then show your other qualifications, it's easy once you are in.

    If you learn to stay out of trouble and stay under a good boss, there's a high chance you can remain protected. If that boss leaves, you might want to get a new one who can protect you. Like seriously, your keeping your job depends more on who can protect you than your actual work.

    Cons

    Because they like to promote from within, they sometimes put highly unqualified people in positions thinking that this will result in something good happening. The result is usually disastrous. They sometimes promote people to high positions without making them learn everything about the positions the new managers will oversee. This results in the managers asking for and demanding statistics which in the reality of the job, mean absolutely nothing.

    You have to keep quiet otherwise you could be talking to the person who will go to HR and report you. Even those that do their job well, their heads roll from time to time for some bizarre reason. It's a very unpredictable place with reorganizations taking place in departments for the entire time I was there, and I was there for four years.

    Not a good place for minorities even though the company boasts a lot about diversity. They still have a long way to go to stop making this diversity just window dressing.

    Advice to ManagementAdvice

    Your top level decisions always get translated poorly and by the time they get to the department, the way in which they are implemented results in deceptive statistics being spat out that hide the reality that you are doing not doing a good job when it comes to your customers (the providers and the patients).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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