Pros

Most people who work at KP care very much about our members and the care that they receive. Most are intelligent and hard working. In general, most are also very friendly. Great colleagues and new friends!

Cons

In the area where I work there is a key leader whose behavior is sub-optimal for the position they hold. They are intelligent and devoted, member focused, but do not treat staff with appropriate dignity and respect.

Advice to Senior Management

Have a better review system of the Director level positions so that a better assessment on their behavior can be made by subordinates.