There are newer employer reviews for Kaiser Permanente

Very rewarding

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Kaiser Permanente full-time

Pros

People, managment and everyday challenges.

Cons

Extremely very busy work environment.

Advice to ManagementAdvice

None

Recommends
Positive Outlook
Approves of CEO
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  1. 2 people found this helpful

    If you can stand the mental heat !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Assistant II
    Current Employee - Lab Assistant II

    I have been working at Kaiser Permanente full-time (more than 5 years)

    Pros

    Busy. Always something to do. Union UHW pay is good.

    Cons

    Poor management = coworker bullying, short staffed most days, work flow is beyond what one single person can do mentally then management will write you up if you mess up due to heavy work load. This is at Irvine facility. If you complain then management targets you. Union does not help you. So if you can handle hostile work environments then this Irvine Kaiser maybe the place for you.

    Advice to ManagementAdvice

    Care about how to manage people...If your going to retaliate due to complaints of bullying and work flow issues then go back to school or quit. Your the management team your in place to manage people and help a smooth running shift to be above the call/to excel in healthcare, not hate on them/employees because they come to you for help and you dont want or care to do your job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful

    One foot out the door, micromanagers!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fulton, MD
    Current Employee - Customer Service Representative in Fulton, MD

    I have been working at Kaiser Permanente full-time (more than 5 years)

    Pros

    Pay and benefits are second to none in the call center world.

    Cons

    Benefits are great. Morale is extremely low and getting lower by the day. Favorites get put on "special projects" that entail wandering around aimlessly and socializing. No hope of promotion, even if you basically trained most of newer representatives. Upper management is adept at finding new ways to run their best employees off. They put more energy into punishment than praise, reacting instead of being proactive. Taking vacation time or docking pay if you have to pee outside your break times is ridiculous. Otherwise, the pay and benefits are amazing; they pay more to their cust svc reps than united health care pays their managers, by like $10K.

    Advice to ManagementAdvice

    Like most other companies, reward good employees so they'll stay. Balloons don't cut it. Stop micromanaging the 95% who don't need it and tend to the 5% knuckleheads who don't value their jobs. Redirect all that negative energy toward the good instead. Let experienced floor reps help training dept.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Kaiser Permanente

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