There are newer employer reviews for Kaiser Permanente

 

KP Medical delivery and IT fabulous, KP Admin and IT lousy

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Aurora, CO
Current Employee - Anonymous Employee in Aurora, CO

I have been working at Kaiser Permanente

Pros

Electronic health records and medical delivery system is far superior than any other insurance carrier/medical provider and KP has set the benchmark. Online capabilities for members is amazing.

Cons

Unions are problematic, union employees have little to no incentive to get things done in a timely fashion, nor do they work outside their set list of duties. Rarely do they go above and beyond. Computer system on administrative side is archiach and needs a complete overhaul.

Advice to ManagementAdvice

Invest some profits in the administrative computer system. Develop systems that integrate and can upload, download, import, export, etc... The lack of system integration between departments is ridiculously inefficient and wastes time and money.

No opinion of CEO

1657 Other Employee Reviews for Kaiser Permanente (View Most Recent)

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  1. 1 person found this helpful  

    Kaiser Permanente Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Business Analyst  in  Oakland, CA
    Current Employee - Business Analyst in Oakland, CA

    I have been working at Kaiser Permanente

    Pros

    Room for growth, opinion consideredered, can start from the bottoms up. Given plenty of opportunities to advance in career as well as education.

    Cons

    Not enough young culture, should be more young people working in this company. Seems like the company culture is older.

    Advice to ManagementAdvice

    Give more guidence, trust , to the poeple working in your group. Be more timely and more open to other peoples opinions

    Recommends
    Approves of CEO
  2.  

    Great Place for People and Job Diversity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Consultant  in  Oakland, CA
    Current Employee - Senior Consultant in Oakland, CA

    I have been working at Kaiser Permanente

    Pros

    Company with an admirable social mission & cutting edge approaches to healthcae delivery & marketing, and pricing.
    Opportunity to move around & experience diverse job experiences if you have the initiative to do so.
    Great company resources for learning opportunities and training (on the health plan side, anyway)
    Reasonably fiscally responsible (compared to other health insurance companies--don't know about the medical delivery side).
    Many dedicated and engaged workers (my experience is on the regional and program office administrative side, not the hospital/clinic side).
    Work-life balance is stressed (in the departments that I've worked in)

    Cons

    Job promotion usually means having to leave the department (difficult to be promoted within).
    Over-reliance on outside consultants (this is where fiscal responsibility falls short).
    Health plan / insurance side is generally socially conservative; very different from the healthcare delivery side.
    Consensus-based culture creates an incredible amount of inertia.
    Roles / Accountabilities are often not clearly defined.
    Human Resources and KP-IT are disorganized, horrible departments.
    The senate-like model of regional power (often in the Program Office politics, Ohio and smaller regions get the same vote as California (NCAL / SCAL). Should be more like House of Representatives.

    Advice to ManagementAdvice

    Clarify roles & accountabilities better---and hold people to their accountabilities.
    Empower people to make decisions, and give them authority.
    Reduce, reduce, reduce outside expensive management consultants and draw from internal talent.
    Improve management skills--needed across all areas ---medical group, health plan, health insurance and in all locations (hopsital, clinic, region and program office)

    Recommends
    Approves of CEO
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