There are newer employer reviews for Kaplan Higher Education

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Unethical practices and low pay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Manager  in  Chicago, IL
Former Employee - Manager in Chicago, IL

I worked at Kaplan Higher Education full-time for more than 5 years

Pros

My immediate supervisors were great. They helped me develop my skills. The staff in the education department at the local campus works hard. There are a lot of low-level employees that have their heart in their job and want to help their students.

Cons

1. The mission statement is about education, but the emphasis is placed on numbers.
2. The admission policies are unethical. Students are encouraged to enroll despite having the finances or academic ability to be successful in the program. I have witnessed students enrolled who are living out of their car. I have witnessed students enrolled who can not read. It is then left to the education department to deal with it.
3. Career services twists job titles to make it appear placements rates are high. Giving Grandma her medicine does not mean that you are working in the medical field.
4. The pay is too low compared to industry standards.
5. Your work load will continue to increase. Each time they layoff employees (which is a lot), they assign their duties to someone else with no increase in pay or benefits.

Advice to ManagementAdvice

Go back and look at your mission. You aren't running your business by it. By the end, I was embarrassed to be a Kaplan employee because I felt like we were prostituting ourselves just to make money.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

86 Other Employee Reviews for Kaplan Higher Education (View Most Recent)

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  1.  

    Execs treated like gold while everyone else fights for scraps...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at Kaplan Higher Education full-time

    Pros

    HR team was very responsive to issues.

    Cons

    Egregious pay structure - C-suite makes ridiculous salaries (and benefits) while mid- and low-level employees have salary freezes and are continuously facing layoffs.
    Also, a lot of mouth is given to the overall purpose of the company (provide education to those who aren't served by traditional institutions), but all evidence points to the company simply wanting to make money, regardless of what happens to students.

    Recommends
    Negative Outlook
  2.  

    Unerappreciated in proprietary education

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Admissions Representative  in  Milwaukee, WI
    Current Employee - Admissions Representative in Milwaukee, WI

    I have been working at Kaplan Higher Education

    Pros

    Co-workers were great, and campus atmosphere was fun

    Cons

    Push for numbers and lack of ethics. Decisions on managers was bias.

    Advice to ManagementAdvice

    Be more inclusive of talented minority candidates!!!

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for Kaplan Higher Education

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