There are newer employer reviews for Kaplan
There are newer employer reviews for Kaplan

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Good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Contractor - Graphic Designer in New York, NY
Former Contractor - Graphic Designer in New York, NY

I worked at Kaplan as a contractor (More than a year)

Recommends
Positive Outlook
No opinion of CEO
Recommends
Positive Outlook
No opinion of CEO

Pros

Learned a lot of new stuff. Working environment was good and all the employees were really nice and helpful.

Cons

It is really not much to mention. I would say people are too nice. Working hours are great as well.

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  1. Helpful (2)

    Processes employees and students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Aid in Orlando, FL
    Former Employee - Financial Aid in Orlando, FL

    I worked at Kaplan full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Hmm, let me see. Nope, just a paycheck.

    Cons

    Where to start? Lay off after layoff, promises after promisses. Disconnected management. Unless you are considered an approved employee you only get to sit and work. No advancement, no opportunities, be careful not to upset the glorified employees and managers as you will be marked and harassed. Look elsewhere.

    Advice to Management

    Experienced managers would be more helpful and stop changing the management structure so often. Cut back on the micro management as all the calls are recorded. And give the financial aid team a little more respect and back them up when advisors harass and bully them into making a student accept Kaplan funding.

  2. Helpful (1)

    Lacking leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Chicago, IL
    Current Employee - Manager in Chicago, IL

    I have been working at Kaplan full-time (More than 5 years)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Excellent compensation, vacation, and benefits package. Growth potential is OK, however transitioning between Kaplan units is nearly impossible.

    Cons

    Extremely poor communication. Campus-level departments regularly try to implement new strategies for success, however the Business Solutions and IT departments do not communicate effectively to ensure a smooth transition. This lack of communication has caused delays in business operations and actual failures when submitting information to accrediting agencies.

    Also, Kaplan tends to retain poor employees with Director-level supervisors simply making excuses for their lack of performance.

    Advice to Management

    Don't be afraid to cut the dead weight. Also, in seven years of my employment, Kaplan Higher Education Corporation has had 5 CEOs, and basically a revolving door at the Regional, Executive, and Director levels. Settle it down.

There are newer employer reviews for Kaplan
There are newer employer reviews for Kaplan

See Most Recent

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