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Kaplan University Review

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Admissions Advisor in Chicago, IL
Current Employee - Admissions Advisor in Chicago, IL

I have been working at Kaplan University full-time (more than 3 years)

Pros

Great insurance and a few other benefits.
OK place to work if you are unemployed, its stop over until something better comes along.

Cons

Zero job security, layoffs are made with no apparent rhyme nor reason about who gets axed.
Zero employer loyalty, it's hard to be loyal after seeing what I've seen.
Low pay for most, good pay for a few, especially management.
Favoritism for a few, most of us are just numbers.

Advice to ManagementAdvice

Grow a conscious.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

176 Other Employee Reviews for Kaplan University (View Most Recent)

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  1.  

    Fallen Soldiers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Military Admissions Advisor in Orlando, FL
    Former Employee - Military Admissions Advisor in Orlando, FL

    I worked at Kaplan University full-time (less than an year)

    Pros

    Structured workplace with minimal flexability.

    Cons

    College like atmosphere with cheering pom-poms. Many of the employees I started with were phased out because of non-aggressive tactics. Managers focused on their own goals and employee reviews were all about numbers. Favoritism at its highest.

    Advice to ManagementAdvice

    If your hiring talent, act like you care about them as an employee and as an individual contributor. Thanks for the pay raise, but It never satisfied my concerns with your lead program.

  2.  

    The recruiters are good liars!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Representative in Orlando, FL
    Current Employee - Admissions Representative in Orlando, FL

    I have been working at Kaplan University full-time (more than an year)

    Pros

    -Benefits are good, in my opinion.
    -Programs are accredited
    - The teachers are pretty good.

    Cons

    -School is marketing to potential students that cannot read or write beyond an elementary grade- school level.

    - The school has a large drop-out rate, which has been hurting the company's bottom line. The culprit is low student academic performance. As a result;

    -Poor lead quality results in minimal anual revenue. Either the CFO's and CEO's of the company have not made that connection, or they are making short-sighted decisions intentionally.

    -They have re-structured three times for the last year and a half. The company has changed their "Group name" three to four times within two years.

    - The company continually changes CEOs and CFOs but they do not fire or layoff-just switch them around to different departments but with equal titles. It is not your normal company restructuring.

    -Company has massive layoffs to only rehire three months later to only have a company wide layoff seven months later to only rehire again. This cycle has gone on for the last year and a half. After each layoff, the company admits their biggest mistake was that they begin to hire way too soon after the layoff. However, the company repeats their mistakes.

    - Four massive company-wide layoffs in the past year and a half makes it hard to plan life or big family events, i.e. buying a house, taking a family vacation, selling your house.

    - ADOAs and DOAs will tell advisers to sell the student a program that is not in their best interest (i.e. putting a student in a program that will not enable them to teach in their state if they want to be a teacher). This is the biggest and most disappointing of all-the company has lacks integrity.

    Advice to ManagementAdvice

    Lower management: Stop trying to date your employees and focus on the bottom line.
    Upper management: Advise your bosses that purchasing leads that will result in low quality students will result in the low anual net sales.
    CEOs and CFOs: Think long term. Don't cut corners for the purpose of filling pockets. Do things the right way; you will get the right results and in the long-term you will have a school that is stable despite the non-profit bubble bust that will soon be coming.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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