There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

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Admission Adviser has learned lesson

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Admissions Advisor in Orlando, FL
Former Employee - Admissions Advisor in Orlando, FL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Kaplan University full-time (More than 3 years)

Pros

Great pay and benefits.Free continuing education.

Cons

I worked for Kaplan for 3 years. The compensation plan was changed every 3 to 6 months making it impossible to increase your salary based on the goals set for admissions. Very stressfull work environment. DOA's were very subjective to employees.Ask a lot of questions before accepting employment with this company.

Advice to Management

Treat your employees with the same respect they give you. Empower them to do the job that you hired them for.

Other Employee Reviews for Kaplan University

  1. Only if you are absolutely desparate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Fort Lauderdale, FL
    Former Employee - Admissions Advisor in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kaplan University full-time (Less than a year)

    Pros

    Co-workers (excluding management) were great. Most everyone was on the same page. Pay was decent, but not great.

    Cons

    Management was very poor. They are big on you seeking out additional training, but never respond to requests. Minimum requirements (usually 3 students per month) are unrealistic. Those minimums are set to the average number of students per year, however you are only allowed to miss minimum requirements 3 times per year. Statistically it just doesn't work. Moreover the training does not prepare you for the reality of the job. In reality it is hard sales, but trainers and recruiters lead you to believe it is customer service.

    Advice to Management

    Don't know where to begin really.


  2. Disappointing -

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor II in Fort Lauderdale, FL
    Former Employee - Admissions Advisor II in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Kaplan University full-time (Less than a year)

    Pros

    Nice physical plant, free parking

    Cons

    Poor management in the admissions department. Everything is done ATM. ATM means AT THE MOMENT. Very little is any advance warning of internal desk relocation or department moves until the very last moment. A floating lunch schedule that dictates your lunch today might be at noon , tomorrow at 2:00 the day after at 11:30 and following day at 4:00pm.

    Advice to Management

    You claim that you want efficiency, then improve your first line managers, improve communication with your employees and simplify the enrollment process and NOT make the prospect student jump through so many hoops and telephone transfers.


There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

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