There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

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Admission's Advisor

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Admissions Advisor in Orlando, FL
Former Employee - Admissions Advisor in Orlando, FL
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Kaplan University full-time (Less than a year)

Pros

Great training program but long, 3 weeks long and very detailed. When you hit the sales floor many of the things you learned in the training class didn't match up with the various floor managers way of doing things. But the Ass. Director was quick to let you know how he wants things done.

Cons

The overall culture consisted of reverse racism. If you are not Black or Hispanic then your chances of a promotion as close to none. There was a lot of internal pettiness and one step out of line could have you setting in an "interrogation" type of interview with 3 to 4 managers demanding you confess your crime. Which anyone could say something negative about you, without giving their name. In this high pressure sales positions you need to watch your back. Not a place I would recommend working do to the lack of stability within the company and the hostile working conditions. This company laid off about the interior Financial Aid team and closed down multiple teams ( 20+ people per team) one day. The next day they had a champagne toast for not getting laid off with the promise no one else would be laid off. Then later walked 25 more people out the front door with security.

Advice to Management

Lose the "Cop" attitude unless of course your in the wrong career field. Your employees are not criminals but instead just everyday people who want to do their job and do it well. Really a sad place to work do to the constant fear of being fired even when your preforming above the required monthly enrollments.

Other Employee Reviews for Kaplan University

  1. At least I got a paycheck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Adjunct Professor in Greenbelt, MD
    Former Employee - Adjunct Professor in Greenbelt, MD
    Doesn't Recommend
    No opinion of CEO

    I worked at Kaplan University part-time (Less than a year)

    Pros

    Not much in the positive to say. There were some excellent teachers who genuinely wanted to educate the students.

    Cons

    Everything bad you hear about for-profit schools are true. Classrooms with not enough or the right equipment, books showing up weeks after a class begins, outdated or broken learning materials, admitting students who are unable to pay or admit students who should not be there. There were students who could not do basic math, students who could barely read or write, students who were there because a judge ordered them to go to school or they would have to go to jail. Constant mandatory meetings that were unpaid. The list could go on and on and on...

    Advice to Management

    Focus less on profits and more on quality classrooms and students.


  2. The recruiters are good liars!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Representative in Orlando, FL
    Current Employee - Admissions Representative in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kaplan University full-time (More than a year)

    Pros

    -Benefits are good, in my opinion. -Programs are accredited - The teachers are pretty good.

    Cons

    -School is marketing to potential students that cannot read or write beyond an elementary grade- school level. - The school has a large drop-out rate, which has been hurting the company's bottom line. The culprit is low student academic performance. As a result; -Poor lead quality results in minimal anual revenue. Either the CFO's and CEO's of the company have not made that connection, or they are making short-sighted decisions intentionally. -They have re-structured three times for the last year and a half. The company has changed their "Group name" three to four times within two years. - The company continually changes CEOs and CFOs but they do not fire or layoff-just switch them around to different departments but with equal titles. It is not your normal company restructuring. -Company has massive layoffs to only rehire three months later to only have a company wide layoff seven months later to only rehire again. This cycle has gone on for the last year and a half. After each layoff, the company admits their biggest mistake was that they begin to hire way too soon after the layoff. However, the company repeats their mistakes. - Four massive company-wide layoffs in the past year and a half makes it hard to plan life or big family events, i.e. buying a house, taking a family vacation, selling your house. - ADOAs and DOAs will tell advisers to sell the student a program that is not in their best interest (i.e. putting a student in a program that will not enable them to teach in their state if they want to be a teacher). This is the biggest and most disappointing of all-the company has lacks integrity.

    Advice to Management

    Lower management: Stop trying to date your employees and focus on the bottom line. Upper management: Advise your bosses that purchasing leads that will result in low quality students will result in the low anual net sales. CEOs and CFOs: Think long term. Don't cut corners for the purpose of filling pockets. Do things the right way; you will get the right results and in the long-term you will have a school that is stable despite the non-profit bubble bust that will soon be coming.


There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

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