There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

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Helpful (1)

Micromanaging sweat factory

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Admissions Representative in Orlando, FL
Former Employee - Admissions Representative in Orlando, FL

I worked at Kaplan University full-time (More than a year)

Neutral Outlook
Disapproves of CEO
Neutral Outlook
Disapproves of CEO

Pros

None that I can think of.

Cons

Upper Management had the worst pep talk meetings almost everyday. Super micromanaged. Interviews with students expected to be 45 mins in length...who is going to stay interested???

Advice to Management

Stop Micromanaging.

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  1. Decent first "real job", but that's about it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Advisor in Boca Raton, FL
    Current Employee - Admissions Advisor in Boca Raton, FL

    I have been working at Kaplan University full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    It's nice to say you help put people in college for a living. After awhile, you'll know a little bit about a ton of different careers. The people are really nice. Benefits are good, pay is ok. Good starting job for a younger professional.

    Cons

    Kaplan used to be a fun, energetic place to work with the ability to grow monetarily based on sales (enrolling students). People were making money and life was good. Unfortunately that's no longer the case. Ever since for-profit schools like Kaplan and its competitors have had to reform their business model because of sketchy recruiting practices, its just become a place to collect a paycheck, with no ability to grow within the company--especially financially--yet it is still a hardcore sales job. In a true sales job, you are compensated for the business you bring in. Not at Kaplan. What's worse is that you are still expected to produce at a level that back in the day would have made you, at minium, a 65k/year sales rep.

    Some managers are nice, but many of them are not qualified to be in their positions. For example, there are individuals in senior management that do not possess a college degree, yet are being compensated very well (110,000k + salaries) especially compared to regular sales reps. This is particularly stunning considering that to even have an interview to work at Kaplan one must have a Bachelor's degree.

  2. Admission's Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor in Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL

    I worked at Kaplan University full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great training program but long, 3 weeks long and very detailed. When you hit the sales floor many of the things you learned in the training class didn't match up with the various floor managers way of doing things. But the Ass. Director was quick to let you know how he wants things done.

    Cons

    The overall culture consisted of reverse racism. If you are not Black or Hispanic then your chances of a promotion as close to none. There was a lot of internal pettiness and one step out of line could have you setting in an "interrogation" type of interview with 3 to 4 managers demanding you confess your crime. Which anyone could say something negative about you, without giving their name. In this high pressure sales positions you need to watch your back. Not a place I would recommend working do to the lack of stability within the company and the hostile working conditions. This company laid off about the interior Financial Aid team and closed down multiple teams ( 20+ people per team) one day. The next day they had a champagne toast for not getting laid off with the promise no one else would be laid off. Then later walked 25 more people out the front door with security.

    Advice to Management

    Lose the "Cop" attitude unless of course your in the wrong career field. Your employees are not criminals but instead just everyday people who want to do their job and do it well. Really a sad place to work do to the constant fear of being fired even when your preforming above the required monthly enrollments.

There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

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