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1 person found this helpful  

no job security

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Admissions Advisor  in  Boca Raton, FL
Former Employee - Admissions Advisor in Boca Raton, FL

I worked at Kaplan University full-time for more than 3 years

Pros

easy, good benefits and PTO

Cons

boring, leads are not of quality

Doesn't Recommend
Positive Outlook
Disapproves of CEO

170 Other Employee Reviews for Kaplan University (View Most Recent)

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  1.  

    If you need to get a job quick for a short period of time, this is ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor  in  Orlando, FL
    Former Employee - Admissions Advisor in Orlando, FL

    I worked at Kaplan University full-time for less than a year

    Pros

    * Training is useless but it is fun
    * There are Some good people there
    *nice building with a nice cafeteria

    Cons

    Where do i start. All the managers, including the trainers tell you about hoe much money can be made in this role. That is all BS, most of them are lacking an impressive paycheck. The trainers will tell you in the first week, that they were making oodles of money but then decide to start training because they just love teaching and don't care about money (yeah right)

    The truth is that they hire a new class of admission advisers every two weeks. The class starts with 30 people and after a month you see about 10 of those people or less because the rest didn't make it. Each class they brought it was reported to have a lower and lower base pay (24k, really!??) They hire anyone who can speak decent English and has a degree of some kind. For a while they hired without a degree if you were willing to get a degree through them. (now you will owe them more than you ever make:0)

    The pay scale is pathetic because almost no one gets into the 2nd tier, which is where you would need to be just to be earning a normal paycheck. Very few succeed and the ones that are doing well are getting a lot of new leads and inbound calls. In other words, they get leads from people who actually want to go to school. Everyone else gets a couple good leads a week and the rest of the leads are people who have been called and harassed by the company for the last month. You know this because the notes are actually in the computer. You see things like (student said to "go to hell" and hung up the phone) and they you are supposed to call the same person and turn them around. hahahahaha

    They will hire you right away, on the spot. If you need a job for a few months while you are interviewing for other jobs, this is a good place. After the first week of training, they you will have at least one weekday off, so you can interview elsewhere.

    Advice to ManagementAdvice

    hmmmm. none. I feel sorry for all of y ou

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Everything changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Admissions Advisor  in  Phoenix, AZ
    Former Employee - Admissions Advisor in Phoenix, AZ

    I worked at Kaplan University full-time for more than a year

    Pros

    Work environment is decent. Good co-workers

    Cons

    Every 3 months everything completely changed from schedule adherence to performance expectations. Then they closed us down.

    Advice to ManagementAdvice

    Online education needs to decide if they want to continue the heavy sales business model towards enrollments

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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