There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

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Helpful (2)

If you need to get a job quick for a short period of time, this is ok

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Admissions Advisor in Orlando, FL
Former Employee - Admissions Advisor in Orlando, FL

I worked at Kaplan University full-time (Less than a year)

Doesn't Recommend
Negative Outlook
No opinion of CEO
Doesn't Recommend
Negative Outlook
No opinion of CEO

Pros

* Training is useless but it is fun * There are Some good people there *nice building with a nice cafeteria

Cons

Where do i start. All the managers, including the trainers tell you about hoe much money can be made in this role. That is all BS, most of them are lacking an impressive paycheck. The trainers will tell you in the first week, that they were making oodles of money but then decide to start training because they just love teaching and don't care about money (yeah right) The truth is that they hire a new class of admission advisers every two weeks. The class starts with 30 people and after a month you see about 10 of those people or less because the rest didn't make it. Each class they brought it was reported to have a lower and lower base pay (24k, really!??) They hire anyone who can speak decent English and has a degree of some kind. For a while they hired without a degree if you were willing to get a degree through them. (now you will owe them more than you ever make:0) The pay scale is pathetic because almost no one gets into the 2nd tier, which is where you would need to be just to be earning a normal paycheck. Very few succeed and the ones that are doing well are getting a lot of new leads and inbound calls. In other words, they get leads from people who actually want to go to school. Everyone else gets a couple good leads a week and the rest of the leads are people who have been called and harassed by the company for the last month. You know this because the notes are actually in the computer. You see things like (student said to "go to hell" and hung up the phone) and they you are supposed to call the same person and turn them around. hahahahaha They will hire you right away, on the spot. If you need a job for a few months while you are interviewing for other jobs, this is a good place. After the first week of training, they you will have at least one weekday off, so you can interview elsewhere.

Advice to Management

hmmmm. none. I feel sorry for all of y ou

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  1. Helpful (2)

    Everything changes

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Phoenix, AZ
    Former Employee - Admissions Advisor in Phoenix, AZ

    I worked at Kaplan University full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work environment is decent. Good co-workers

    Cons

    Every 3 months everything completely changed from schedule adherence to performance expectations. Then they closed us down.

    Advice to Management

    Online education needs to decide if they want to continue the heavy sales business model towards enrollments


  2. Helpful (1)

    Senior Military Admissions Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Military Advisor in Orlando, FL
    Current Employee - Senior Military Advisor in Orlando, FL

    I have been working at Kaplan University full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits package from Washington Post was strong compared to most proprietary schools. Has a true pension plan if you can last more than three years. Health insurance is tiered based on your salary. Work life was descent. Nothing from work to bring home. When you are finished for the day, you are finished for the day.

    Cons

    Call center environment/ Online programs are too easy with questionable educational results. Overall atmosphere was high pressure sales to clients and representatives. You live by the time clock as every possible metric is measured, analyzed and used to "train you" Bathroom breaks are timed by Orion. If you are gone to long you will have a conversation with your DOA or ADOA when you return.


There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

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