There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

Terrible job!

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Senior Management
Former Employee - Admissions Advisor II in Fort Lauderdale, FL
Former Employee - Admissions Advisor II in Fort Lauderdale, FL

I worked at Kaplan University full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Benefits on first day and free tuition. The best decision upper management ever made was firing my former manager in July 2012. He was the worst and most unhelpful manager I have ever encountered, yet had a huge ego. Upper management finally realized to fire him based on performance and that they shouldn't keep him based on where he was from. That same manager didn't even have a degree, yet his admissioins advisors were expected to have at least a bachelors.

Cons

Management constantly talks down to their employees and everyone is treated like a number. Job is a very low level inside sales job. You need to hit a certain quota every month which constantly changes and if you don't and your not one of managements favorites your fired. Some people are given good leads and some are assigned poor leads, your success will be determined by how much managers like you. Some admissions advisors job roles were changed back in July to just simply answering the phone with no sales goals. They kept the same pay but had job security because how can you screw up answering the phone. Although many of these phone receptionists quit out of boredom. Constant layoffs and a feeling that you could get fired any day.

Advice to Management

Treat your employees better and to reward employees based on performance. Promotions should be based on job performance and not what country someone is from.

0 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
  1. Helpful (1)

    Disappointing Roller Coaster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Boca Raton, FL
    Former Employee - Admissions Advisor in Boca Raton, FL

    I worked at Kaplan University full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Wonderful co-worker's, descent pay at the time, good benefits.

    Cons

    Unstable work environment, rules changed too frequently. You'd be trained over and over again as the policies and job function changed at least every month, sometimes more often. Everything was monitored, measured and evaluated. Big Brother was watching every move. This is a high pressure sales job. Think twice before accepting a position.

    Advice to Management

    Some managers really cared , others were all about snagging the sale at any cost, this included compromising integrity and expecting you to do the same.


  2. stay away!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kaplan University full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Honestly speaking there is nothing good about this company

    Cons

    This company is more like a factory Bad atmosphere This company hires pretty much anybody with no degree or minimum of education Everything else pretty much is in this category

    Advice to Management

    n/a


There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

Work at Kaplan University? Share Your Experiences

Kaplan University

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.