Kaplan University

  www.kaplan.edu
  www.kaplan.edu
There are newer employer reviews for Kaplan University

 

Toxic Political Wasteland

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Media Manager
Former Employee - Media Manager

I worked at Kaplan University full-time (more than an year)

Pros

Feel like you're making a difference in students' lives.
Backed by the Washington Post.
Good work/life balance.

Cons

Very political environment with invisible alliances.
Senior Managers often care more about self preservation than overall benefit to the company or students.
It is common for managers to take credit for work done by subordinates, or to downplay positive results that managers can not take credit for.
Do not upset the status quo or you will be isolated outside the main political circle.

Advice to ManagementAdvice

Innovate or perish. The online education landscape is changing and Kaplan may not be able to keep up if its core management is stuck in political gridlock.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

180 Other Employee Reviews for Kaplan University (View Most Recent)

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  1.  

    Kaplan is where good professors go to whither on the vine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Professor in Davenport, IA
    Former Employee - Professor in Davenport, IA

    I worked at Kaplan University full-time (more than 5 years)

    Pros

    In the beginning Kaplan was a great place to work. That is when the academics were in charge and the focus was on the education part rather than the profit part. That has changed drastically.

    Cons

    Professors at Kaplan have absolutely no academic freedom whatsoever. The curriculum and teaching is all "canned" and controlled not by academics but by the coorporate side. The classes are so automated that professors really could stop showing up for weeks and the students wouldn't even notice it. Professors do not create the assignments, nor the exams, nor select the books, or any other part of the course. Professors at Kaplan don't teach, they are just renting out their credentials. It is all controlled by the man/woman behind the curtain.

    Advice to ManagementAdvice

    The for profit model is flawed... It pushes the wrong people upward in the company. Instead of those who are there for the right reasons moving up, the power driven, profit motivated people eventuly win out and gain control. Then the company just becomes a profit machine rather than an educational institution.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Unqualified cold call sales nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor in Phoenix, AZ
    Former Employee - Admissions Advisor in Phoenix, AZ

    I worked at Kaplan University full-time (more than an year)

    Pros

    If there are any, none come to mind.

    Cons

    Production is king. Whether you're doing the best thing for the student or not is secondary. Your numbers are more important. Poor leads . . . these are folks that are, for the most part, looking for work and led to believe, by the aggregaters, that they are in the right place. The advisor is then supposed to get them into school. Finally, until the very end, management led everyone to believe that they were not going to close the site. They even lied to all of us.

    Advice to ManagementAdvice

    You hire for bright people. You should probably treat them as such. Your people know what's happening. Get rid of your young executive management team . . . they don't have the experience or foresight. Management is too prima dona in that the very good idea to have all of you do the advisor job for a couple of days a year met with such derision. Who knows, you might learn something that would help you get some traction in that market space.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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