There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

Toxic Political Wasteland

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Media Manager
Former Employee - Media Manager

I worked at Kaplan University full-time (More than a year)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Feel like you're making a difference in students' lives.
Backed by the Washington Post.
Good work/life balance.

Cons

Very political environment with invisible alliances.
Senior Managers often care more about self preservation than overall benefit to the company or students.
It is common for managers to take credit for work done by subordinates, or to downplay positive results that managers can not take credit for.
Do not upset the status quo or you will be isolated outside the main political circle.

Advice to Management

Innovate or perish. The online education landscape is changing and Kaplan may not be able to keep up if its core management is stuck in political gridlock.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (1)

    Unqualified cold call sales nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Advisor in Phoenix, AZ
    Former Employee - Admissions Advisor in Phoenix, AZ

    I worked at Kaplan University full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If there are any, none come to mind.

    Cons

    Production is king. Whether you're doing the best thing for the student or not is secondary. Your numbers are more important. Poor leads . . . these are folks that are, for the most part, looking for work and led to believe, by the aggregaters, that they are in the right place. The advisor is then supposed to get them into school. Finally, until the very end, management led everyone to believe that they were not going to close the site. They even lied to all of us.

    Advice to Management

    You hire for bright people. You should probably treat them as such. Your people know what's happening. Get rid of your young executive management team . . . they don't have the experience or foresight. Management is too prima dona in that the very good idea to have all of you do the advisor job for a couple of days a year met with such derision. Who knows, you might learn something that would help you get some traction in that market space.

  2. A company without vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Kaplan University full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Located in sunny Fort Lauderdale. It has pockets of bright people. The idea of higher education for the non-traditional student is noble and worthy.

    Cons

    Unfortunately, senior leadership rarely listens to those people. Lack of clear direction, tends to respond rather than lead proactively.

    Also,like other for-profit schools Kaplan has focused on the profit side and spends more than 3x on marketing than instruction. Just think about that.

    Advice to Management

    Stop trying to follow the University of Phoenix, be bold and forge your own path.

There are newer employer reviews for Kaplan University
There are newer employer reviews for Kaplan University

See Most Recent

Work at Kaplan University? Share Your Experiences

Kaplan University

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.