Kaplan University

  www.kaplan.edu
  www.kaplan.edu
There are newer employer reviews for Kaplan University

3 people found this helpful  

Great Perks but not great for an admissions advisor

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Admissions Representative in Fort Lauderdale, FL
Former Employee - Admissions Representative in Fort Lauderdale, FL

I worked at Kaplan University

Pros

Nice Perks, like health benefits, employee cafe, everyone tries to stay positive

Cons

If you are an admissions advisor, be prepared to work 60 hours/week with no overtime to meet your goals. You will be viewed as a "cog in the machine" and they will quickly replace you if you are not performing. There is no work-life balance, if you have to leave early take a personal day be prepared to be guilt-tripped as to why you shouldn't take time off. Be prepared to call prospective students on the day after thanksgiving and Christmas eve.

Advice to ManagementAdvice

Repsect your employees and don't treat them like they furniture, that you can throw out once you are done with them.

Doesn't Recommend
No opinion of CEO

188 Other Employee Reviews for Kaplan University (View Most Recent)

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  1.  

    Kaplan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Program Director in Fresno, CA
    Current Employee - Program Director in Fresno, CA

    I have been working at Kaplan University

    Pros

    The corporation takes care of their employees. If you have a concern, you can approach management at anytime and if your request is reasonable, most of the time you will be accommodated.

    Cons

    Policy. I came from a law enforcement background where policy was the standard. Not to say that their is no policy, it is just not readily accessible like law enforcement.

    Advice to ManagementAdvice

    Have policies and procedures available for employees so that management is not overwhelmed with questions or guidance from employees. If policy was readily accessible, employees could answer their own questions by referring to it.

    Recommends
  2. 3 people found this helpful  

    Great Company to Work for Depending on Where You Get In...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Temporary Assistant in Fort Lauderdale, FL
    Current Employee - Temporary Assistant in Fort Lauderdale, FL

    I have been working at Kaplan University

    Pros

    The Fort Lauderdale location has a cafateria with reasonable pricing!
    The Facility is very nice with 2 very large parking garages and plenty of security
    Fellow Employees generally have a good attitude and are 'youthful' and light hearted, but respectful.
    Lots of room for advancement. Kaplan promotes from within and they actually mean it! Once you've been with the company as a permanent employee for 6months, you're free to apply to other divisions with the approval of your manager.

    If you get in through a temp agency, you have the ability to work directly under Directors and upper management. I was assigned to work at Kaplan for a 2 week assignment and it's turned into several months. If you dress appropriately, work very hard and carry yourself well, they'll take interest in you and keep you on for much longer. They've already mentioned about bringing me on permanently and it's only been a few months! But not everyone is hired on this way.So be warned!

    Cons

    It's a business. No matter if you're running a Business, a Church, or a non-profit company, MONEY is going to eventually come up. Kaplan is focused around it, as they should since they're growing exponentially. If you get into this company as a Admissions Advisor, be ready to WORK! It's typically an out-bound call type job, but they're usually warm leads--meaning these people have requested more information and it's your job to screen them and try to sell the school to the prospective student should they be made of 'the right stuff'. It can be very frustrating because there are a lot of lazy students that just want a degree. There's a lot of scum bags who'll never call you back, or give you the run around. You're held responsible for meeting numbers of calls, interviews, emails, and enrollments.

    Advice to ManagementAdvice

    To the Admissions Management: Turn over is the way it is because of the amount of stress you put on the Admissions Advisors. Please consider turning down the heat and fostering an environment that people will want to stay in!

    Recommends
    Approves of CEO
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