Kaplan University

  www.kaplan.edu
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I was responsible for enrolling students into the university

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Admissions Representative  in  Chicago, IL
Current Employee - Admissions Representative in Chicago, IL

Pros

Excellent comission - good online school in comparison to competition

Cons

high turn-over - micro-managed environment

Advice to ManagementAdvice

Trust more in your employees - the heavy monitoring of metrics feels burdensome

Doesn't Recommend
No opinion of CEO

Other reviews for Kaplan University

  1. 1 person found this helpful  

    It's not about the Student, it's about the Numbers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Admissions Advisor  in  Orlando, FL
    Current Employee - Admissions Advisor in Orlando, FL

    Pros

    There is the opportunity to make upwards of 6 figures. However of the 1500-2000 admissions advisors there are less than 10 in the company. Benefits from day 1 and the opportunity to take apart of the Gift of Knowledge which is free education after 30 days. This includes the Masters program if you have a bachelors already.

    Cons

    It's a numbers game. Pressure tactics to enroll students. Encouraged to come in on your day off if you are behind in your numbers otherwise your job will be on the line. Micro managed on every thing you do. Strict adherence to breaks and given lunch times. Favoritism in promotions and no clear path on how to move up. If you boss likes you than you are given a shot.

    Advice to ManagementAdvice

    Acknowledge that sometimes the best potential managers are not necessarily the best producers and vice versa the best poducers some times make the worst managers. Be fair and if hold up your promises to you staff that have managed to stay around longer than a few months.

    No opinion of CEO
  2.  

    Good place to work only if you can sell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Admissions Representative  in  Boca Raton, FL
    Former Employee - Admissions Representative in Boca Raton, FL

    Pros

    Kaplan university is a nice environment to work. Everyone at the work place is super nice and very helpful. The management is very flexible about schedule and time off as long as you can produce as in sell education.

    Cons

    Kaplan university is a revolving door, they are always hiring and always firing. When they hire you they give you a three month time period to make a minimum number of sales and if you can not cut it they will fire you after three months. As such it is not uncommon to see your whole team get fired and you get left with new hires. The recruiters tell you that if you can not sell they will shift you over to a different position but that is a lie and you will be fired if the numbers are not met.

    Advice to ManagementAdvice

    Stop treating people like they are so replaceable. You are taking advantage of a down economy which lets you hire and fire people at will but once the economy turns up your ways are over with.

    Doesn't Recommend
    Disapproves of CEO
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