Kaplan University

  www.kaplan.edu
  www.kaplan.edu
There are newer employer reviews for Kaplan University

2 people found this helpful  

Kaplan is claiming to change but hasn't that much.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Admissions Advisor in Fort Lauderdale, FL
Former Employee - Admissions Advisor in Fort Lauderdale, FL

I worked at Kaplan University

Pros

If you can get employment outside of Admissions, then it should be a great opportunity. If you are able to get employed right now, at least it's a job with better pay than unemployment.

Cons

Tremendous amount of micromanagement with you being monitored in all accounts of the job. Calls are closely monitored and if you make mistakes, no second chances are given (hence the revolving door). They have no problems firing employees no matter how long they have worked for the company, even for petty mistakes. Many of the management staff still continue to put high amounts of pressure on the advisors to sell, sell, sell. You are expected to follow a strict schedule that is given to you weekly telling you when to take breaks and lunch.

Advice to ManagementAdvice

Break down some of the management levels as their must be at least 6 levels before you reach the CEO in Admissions alone. Take more pressure off the Admissions staff and focus on quality, not quantity.

Doesn't Recommend
No opinion of CEO

188 Other Employee Reviews for Kaplan University (View Most Recent)

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  1. 1 person found this helpful  

    Great Place to Work...if you are patient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL

    I have been working at Kaplan University

    Pros

    You have the ability to get great cross functional experience
    Easy to work on very visible projects
    Very entrepreneurial--there is a lot of opportunity to run with your ideas

    Cons

    Poor internal communications prevent anyone from knowing what anyone else is working on

    Advice to ManagementAdvice

    We need a more uniform and accountable culture

    Recommends
    No opinion of CEO
  2.  

    This job is not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Admissions Advisor in Orlando, FL
    Current Employee - Admissions Advisor in Orlando, FL

    I have been working at Kaplan University

    Pros

    This job is very flexible you work o your own pace unlike other call centers there is no micro management

    Cons

    The compensation plan is not very fair and it is very frustrating to try to enroll people. This job is not for everyone and is very challenging

    Advice to ManagementAdvice

    Management does a good job. There are a lot of changes in the industry so there is a lot of uncertainty

    No opinion of CEO
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