Kaplan University

www.kaplan.edu
There are newer employer reviews for Kaplan University

1 person found this helpful  

Great place to work if you are a monkey

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Admissions Advisor in Orlando, FL
Former Employee - Admissions Advisor in Orlando, FL

I worked at Kaplan University

Pros

They paid very well if you enrolled. Otherwise, advisors are treated as objects

Cons

Management that never did the job.

Advice to ManagementAdvice

Dont let us good ones go in order to save your own job. You know we followed protocol but when the bottom line was too high you fired us who actually provided the profit.

Doesn't Recommend
Disapproves of CEO

195 Other Employee Reviews for Kaplan University (View Most Recent)

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  1. 1 person found this helpful  

    Last Resort Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL

    I have been working at Kaplan University

    Pros

    The best reason to work at Kaplan is the salary range which is fair compared to the national average.

    Cons

    Kaplan does not have a standard they go by as far as training or changes in the company. They do not listen to or care about employee or student feedback on how to make changes or improvements. Kaplan's only concernis about the bottom dollar and numbers not a positive image with students or faculty.

    Advice to ManagementAdvice

    My advice to management is to actually listen to and impliment employee and student suggestions. Management need to actually be able to do the jobs of the employees they represent and have an education level that matches the students they are supposed to serve.

    Doesn't Recommend
    Disapproves of CEO
  2. 2 people found this helpful  

    Kaplan is claiming to change but hasn't that much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Admissions Advisor in Fort Lauderdale, FL
    Former Employee - Admissions Advisor in Fort Lauderdale, FL

    I worked at Kaplan University

    Pros

    If you can get employment outside of Admissions, then it should be a great opportunity. If you are able to get employed right now, at least it's a job with better pay than unemployment.

    Cons

    Tremendous amount of micromanagement with you being monitored in all accounts of the job. Calls are closely monitored and if you make mistakes, no second chances are given (hence the revolving door). They have no problems firing employees no matter how long they have worked for the company, even for petty mistakes. Many of the management staff still continue to put high amounts of pressure on the advisors to sell, sell, sell. You are expected to follow a strict schedule that is given to you weekly telling you when to take breaks and lunch.

    Advice to ManagementAdvice

    Break down some of the management levels as their must be at least 6 levels before you reach the CEO in Admissions alone. Take more pressure off the Admissions staff and focus on quality, not quantity.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for Kaplan University

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