There are newer employer reviews for KeyBank
There are newer employer reviews for KeyBank

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Teller Experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee in Cleveland, OH
Former Employee - Anonymous Employee in Cleveland, OH

I worked at KeyBank part-time (More than a year)

Neutral Outlook
Approves of CEO
Neutral Outlook
Approves of CEO

Pros

Training program is pretty good
Lots of swag
Decent benefits even for part-timers

Cons

Employee Goals are a bit unreasonable
If you want to advance in your career, you have to *really* like being in the banking industry

Advice to Management

Stay honest and value your employees.

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  1. A poor excuse for a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Augusta, ME
    Former Employee - Teller in Augusta, ME

    I worked at KeyBank part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get paid holidays off.

    Cons

    KeyBanks business practices are questionable at best. Refunds are issued without question to those with multiple large accounts, but people with smaller accounts are given much less leeway with refunding fees, and these are the people least likely to be able to afford to pay them.

    Upon being hired, the Whitten Road branch failed to tell new employees that there would be nights they would be required to drive back into the branch to cold call people to try and boost sales. You were looked down on if you couldn't make it back in (whether it be because you had another job, or for family reasons, it did not matter).

    Unless you meet KeyBanks unrealistically high sales goals, there is zero chance of getting a raise. If you live by yourself, it is virtually impossible to make a living off of the hours KeyBank provides to tellers. Our branch was only allowed to have ONE full time teller, and that was the head teller. All others had a maximum of 30 hours a week, even when more hours were requested.

    Advice to Management

    Concentrate less on profit, and more on employee and client satisfaction. The profit will follow after. I hear much negative feedback from people who have never used or worked at KeyBank, and who say that they never will because of your business practices.

  2. Confusing Atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Associate in Bellevue, WA
    Current Employee - Credit Associate in Bellevue, WA

    I have been working at KeyBank full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Minimal workload, good pay scale.

    Cons

    Lack of direction/expectations. I am newer "associate" (Underwriter) our bosses seem to have no direction for us, I am working about an hour a day. Makes for a long day, things are supposed to pick up but for now things are very disorganized, and slow. I am thinking twice about coming to work here.

    Advice to Management

    Weed out middle management.

There are newer employer reviews for KeyBank
There are newer employer reviews for KeyBank

See Most Recent

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