There are newer employer reviews for KeyBank
There are newer employer reviews for KeyBank

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Do not care about their people

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Client Service Manager
Former Employee - Client Service Manager

I worked at KeyBank full-time (More than 3 years)

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

not very positive work enviroment

Cons

Very unorganized right hand does not know what the left is doing!

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  1. Typical banking focus of profits over service to the customers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller in Watertown, NY
    Former Employee - Lead Teller in Watertown, NY

    I worked at KeyBank full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good, organized training program at the regional offices in Syracuse, NY

    Cons

    Branch managers are retail/sales oriented. A branch manager with a background in furniture sales who knew how to close a sale, but NOTHING about the importance of banking regulation and service to the community within those laws.

    Advice to Management

    Allow the focus to be on how to educate and help your customer base, not just give an unhappy person what they want to placate and NOT to waive common sense practices because a customer may have a large banking relationship with your company.


  2. Would be there still if not for cutbacks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at KeyBank full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    efficient operation, good pay and vacation

    Cons

    don't value employees, purely money driven by steep goals. And if you meet those goals, you only get higher goals. They are too centrally managed, and tie the hands of local offices.

    Advice to Management

    Don't be so rigid with rules, the local areas know what they are doing more than a corporate tower.


There are newer employer reviews for KeyBank
There are newer employer reviews for KeyBank

See Most Recent

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