365 Employee Reviews (View Most Recent)

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good learning experience, but would like to move on.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Seattle, WA
Current Employee - Anonymous Employee in Seattle, WA

I have been working at KeyBank

Pros

Experience
great for resume
Skills in customer service.

Cons

Lack of professionalism
Lack of coaching
Lack of understanding of needs of staff

Advice to ManagementAdvice

Leadership needs to be better about coaching their employees in order to help them be successful in their job.

Doesn't Recommend
Disapproves of CEO

Other Reviews for KeyBank

  1. 1 person found this helpful  

    Not favorable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Branch Manager  in  Indianapolis, IN
    Current Employee - Branch Manager in Indianapolis, IN

    I have been working at KeyBank

    Pros

    Paid time off and peer employees

    Cons

    Management does not recognize employees for jobs well done.

    Advice to ManagementAdvice

    Management should realize that employees have a life outside of Key. When the branches are so understaffed, it requires the manager to both run a teller window and the platform. It is not unusual that I work 60+ hours per week with no relief or recognition. I keep hearing how I'm running one of the larger branches, but right now I have 3 employees including me. Someone needs to wake up!

    Doesn't Recommend
    No opinion of CEO
  2.  

    Disfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager -- Applications Systems  in  Cleveland, OH
    Current Employee - Manager -- Applications Systems in Cleveland, OH

    I have been working at KeyBank

    Pros

    Good benefits and vacation package. Flexible WFH.

    Cons

    Performance review process unfair to employees.

    Advice to ManagementAdvice

    Stop changing the rules every three months.

    No opinion of CEO
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