Kimberly-Clark
3.1 of 5 361 reviews
www.careersatkc.com Irving, TX 5000+ Employees

361 Employee Reviews (View Most Recent)

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Working as a Consumer service representative

Consumer Service Representative (Current Employee)
Neenah, WI

I have been working at Kimberly-Clark full-time for more than 3 years

ProsIf you like a 9 to 5 position, this is nice. The company also offers summer hours. The job is not physically demanding, nor intellectually demanding, the tasks are pretty routine. Allows you to work on your patience (a great virtue) when dealing with consumers who contact you about trivial things.

ConsToo mundane, at least for me. Doesn't leave room for creativity. If you have a complaint about your position or you want something to change, you may not be successfull. Everything is standardized. No room for creativity.

Advice to Senior ManagementProvide more autonomy to the phone agents

Yes, I would recommend this company to a friend

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Good as a stepping stone

Consultant (Former Employee)

I worked at Kimberly-Clark full-time for more than 10 years


Pros: The compensation and benefits package is good. There is good opportunity… Cons: Management does not put enough stock in feedback from the front-lines. Upper levels seem… Advice to Senior Management: Stop worrying about what "The Street" thinks and do what is right… Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company… More

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1 person found this helpful  

Great company!

Project Leader (Former Employee)
Roswell, GA

I worked at Kimberly-Clark full-time for more than 3 years


Pros: Challenging environment - great place to work - pays well Cons: In some areas, risk taking is not encouraged Not a global… Advice to Senior Management: Get out of headquarters more and visit the regional offices… Yes, I would recommend this company to a friend More

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