Kimpton Hotels & Restaurants

www.kimptonhotels.com
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There are newer employer reviews for Kimpton Hotels & Restaurants

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Helpful (1)

This company is very supportive of the employees down to the lowest level.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Housekepping Supervisor in San Francisco, CA
Current Employee - Housekepping Supervisor in San Francisco, CA

I have been working at Kimpton Hotels & Restaurants full-time (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

The company allow"s your dog to come to work. Employee benefits and perks are good.The atmosphere at work is pleasant and upbeat. There is opportunity for growth within the company. The company does promote within, which I love.

Cons

The pay for hourly employees is low compared to similar positions in the industry.

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  1. Great experience, fun group of people to work with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Room Dining Supervisor in Minneapolis, MN
    Current Employee - In Room Dining Supervisor in Minneapolis, MN

    I have been working at Kimpton Hotels & Restaurants part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible shift hours.
    Great pay.
    Supervisors and managers are extremely friendly and understanding.

    Cons

    During my work there was promotions in the higher positions so my boss was switched though not a exactly a con, but there was a bit off a struggle in transitioning for a short period of time.


  2. Helpful (1)

    Great first impression, horrible execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Portland, OR
    Former Employee - Front Desk Agent in Portland, OR

    I worked at Kimpton Hotels & Restaurants full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Employee Tuition Assistance
    -Managers have your back
    -Fun environment
    -Flexible with scheduling
    -Employee discounts
    -Incentive programs
    -Great learning experience

    Cons

    -Employees who are "grandfathered" in slip by with ease
     -Rude concierge that is disrespectful to guests and coworkers
     -Coworker with seniority rarely answering phones/does little to no work
     -Managers with control issues
    -Little to no reward nor credit to projects/miscellaneous requests that are completed for management
    -Lack of value for employees
      -Positions available and open but those deserving are overlooked
    -Asset Managers Focus on the money, not on the experience for employees and customers
      -Kimpton has little to no knowledge of improper workplace practices
    -Little support to employees dealing with uncomfortable situations
      -Training is provided but never any sort of thanks or gratitude is expressed

    Advice to Management

    Rethink practices and understand that yes, you are here to serve the wishes of your asset management but turning over employees over and over ruins the guest experience which is most important. Look at your current staff and realize that changes are needing to be made and there are people there who, regardless of shift they work, do a great job and should be rewarded and recognized for it, not just tossed aside just because they are an hourly employee. People pick this industry since it is easy to get into but remember that there are those who are here because they like it and it is people like that who are trying to make it. Without your help, they will not, and they will just leave as I did.


There are newer employer reviews for Kimpton Hotels & Restaurants
There are newer employer reviews for Kimpton Hotels & Restaurants

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