Kimpton Hotels & Restaurants

www.kimptonhotels.com
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Helpful (3)

Kimpton no longer has the secret sauce

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - General Manager in Los Angeles, CA
Current Employee - General Manager in Los Angeles, CA

I have been working at Kimpton Hotels & Restaurants full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

Lot's talented leaders still within the individual business units

Cons

Kimpton's home office leadership is absent and no longer connects with it's employees. This is what made the company special and without it Kimpton is mediocre at best. There is little to no direction or vision and despite the feedback there is no attempt at improvement. Sad to watch.

Advice to Management

Look in the mirror and clean house.

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  1. Helpful (1)

    Not quite what they portray themselve as

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Phila, PA
    Former Employee - Server in Phila, PA

    I worked at Kimpton Hotels & Restaurants part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Health benefits for bar and restaurant
    401k, etc for restaurant and bar staff
    Good looking property
    They WANT to care about you
    Fun employees and team to work with(Obviously this is branch specific)

    Cons

    Health Benefits are terrible for restaurant side...unaffordable
    Way too corporate, have 4-5 managers in suits actually drove some customers away
    Don't care about employees as much as they claim they do, especially after two seminars per year about how much they care about employees.

    Advice to Management

    Relax. Don't be so uptight, not to workers...but to customers. This was not a high-end restaurant, but a tavern-style setting, so customers were here to unwind and relax. Everything doesn't have to be by the book, that's not how life works.

  2. Helpful (1)

    Director level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Director Level in San Francisco, CA
    Former Employee - Senior Director Level in San Francisco, CA

    I worked at Kimpton Hotels & Restaurants full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great culture, smart collaborative environment and great hotel and restaurant perks! The company has been an innovator in the hospitality space and a dominant boutique hotel player -- which is becoming increasingly popular with travelers. Smart and approachable executive team.

    Cons

    The company has lost it's entrepreneurial spirit. It feels like a large company -- even though it's still a relatively small company

There are newer employer reviews for Kimpton Hotels & Restaurants
There are newer employer reviews for Kimpton Hotels & Restaurants

See Most Recent

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