There are newer employer reviews for Kirkland's

 

Great Management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Kirkland's

Pros

Very flexible scheduling four college student. A great team environment and fun staff. Also great customers.

Cons

Some people get very unorganized and are not held accountable.

Advice to ManagementAdvice

quit changing POG and visuals displays so often keeping people busy.

Recommends
Neutral Outlook
No opinion of CEO

116 Other Employee Reviews for Kirkland's (View Most Recent)

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  1. 1 person found this helpful  

    Stay away if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Assistant Manager  in  Orlando, FL
    Former Employee - Senior Assistant Manager in Orlando, FL

    I worked at Kirkland's full-time for more than a year

    Pros

    Great interaction with guests. Hours are not that bad as well.

    Cons

    under appreciation my upper management

    Advice to ManagementAdvice

    Learn that your people are your strength instead of always demoralizing them you should try to build them and encourage.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Kirkland's part-time for more than a year

    Pros

    A semi-pro: measly 20% employee discount

    Cons

    Very few hours. As little as one 5-hour shift per week. Hours were given to the "favorites" (managers friends). VERY physical labor, ie unloading semi-truck filled with merchandise at 4am, no loading dock, actually having to climb up into the truck and manually unload everything. Processing takes forever because the "truck crew" would disappear and hang out with the manager and goof off. Always being sent home early because "it is slow" or they "don;t have hours". CONSTANT floor moves, promotional changes, sign changes, wall hangs etc. Things get rearranged or changed so often that when/if you get to work a full shift, you cannot find anything in the store because it is not in the same place as it was the last time you worked. They let the customer walk all over you. They (management) first tell you only ONE coupon per customer/per day, YET they turn right around and let the customer use as many as they want, making you look like a jerk. If you have a complaint, the manager will not do anything about it. You go up the chain of command to the district manager, she won't do anything about it. You go up further to HR, and they STILL wont do anything. Unprofessional work environment. UNSAFE working conditions. Over-pack stock rooms, flimsy ladders, blocked fire exits, blocked electric panels, crowded sales floor, (aisles are less than 3 feet across, some cases less than 2 feet) CANNOT get anyone to help with heavy moves (furniture) Have to load same heavy furniture into customer vehicles without assistance because the manager cannot leave the store... try having to load a marble/granite topped vanity-sink into a truck without help. (weighs much more than the "45" pounds required to work here) FORCED to take e-mails from customers for every transaction. Get chewed out if you don't collect enough of them. Managers refuse to ring up customers. Even if they are the only ones at the register, they will YELL across the store, even if you are with another customer, for you to ring. Top it off with really crappy pay and NO benefits!

    Advice to ManagementAdvice

    TRAIN managers better, do not allow them to hire friends. Enforce equality among employees. Enough with the floor moves. Have better equipment: ladders. Have 'surprise" safety inspections. Better pay for all the work we do.

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