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Employee moral is at the all time lowest.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Associate  in  Easley, SC
Current Employee - Customer Service Associate in Easley, SC

I have been working at Kmart part-time for less than a year

Pros

Employees/coworkers are great and the managers in my store work very hard to help you.

Cons

Only one manager during the holiday times does not work , you cannot expect to have only one manager answering all complaints and doing over rides at this time of year.
Also customers swearing at you and telling you they will have your job because there is only one manager being pulled in 20 different directions and it takes them a few minutes to answer the next person.

Advice to ManagementAdvice

I think it is ridiculous to only have one manager and only one service desk associate during the holiday season per shift in a semi high volume store. When employees get fired or call out their shift should get covered by calling people in, instead of trying to run the shift with only one or two cashiers.The returns and phone call volume is horrible for service desk right now and we cannot and should not be expected to ring people up right now on the refund registers, because there are not enough cashiers.

Doesn't Recommend
Negative Outlook
No opinion of CEO

1254 Other Employee Reviews for Kmart (View Most Recent)

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  1.  

    It's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front End Cashier  in  West Columbia, SC
    Current Employee - Front End Cashier in West Columbia, SC

    I have been working at Kmart part-time for more than 3 years

    Pros

    The money and the experience.

    Cons

    Don't give raises knowing that you deserve one.
    Unorganized and not a lot of togetherness.

    Doesn't Recommend
    No opinion of CEO
  2.  

    I miss Kmart

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Pensacola, FL
    Former Employee - Sales Associate in Pensacola, FL

    I worked at Kmart part-time for more than 3 years

    Pros

    -Loved my co-workers to death. Everyone got along very well. There was little to no drama. We were like one big family.
    -Job was super laid back. Managers allowed us to eat and drink as we worked.
    -Store managers were fair and always willing to work with my schedule( i was a college student at the time)
    -Easy to request days off. All of my request were approved

    Cons

    -Customers were rude
    -Took forever to get a raise

    Recommends
    Neutral Outlook
    Approves of CEO
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