Kneaders Bakery & Cafe

  www.kneaders.com
  www.kneaders.com
There are newer employer reviews for Kneaders Bakery & Cafe

 

Unreasonable physical demands

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sandwich Maker in Orem, UT
Former Employee - Sandwich Maker in Orem, UT

I worked at Kneaders Bakery & Cafe part-time (more than an year)

Pros

~Started above minimum wage due to past experience
~Gave nice raises based on performance
~Requests for cross-training in other jobs welcomed and granted.
~The managers all pitch in. The Store I worked at was the headquarters and even the founder would come over from the HQ and help run the store.

Cons

~You are expected to work through your entire shift without a break unless you were under 18years old. If asked the managers would claim that breaks were allowed but if you actually asked for one you were told later or not right now. I usually worked dayshift and would work from 7 or 8am until 4pm without a single break or something to eat. The only time I was allowed to leave the sandwich area for a "break" was due to temporary blindness from an extreme migraine caused by the stress of training and probably hunger. Even then the manager at the time was very upset with me for leaving.
~Received several tips while working as a server and table busser. There was no written policy for tips but if you report it to the store manager it would be taken from you for "fairness" since you weren't the only employee contributing to the customer. However, the tip is never seen again.
~Store management never seemed to get along with the corporate management.

Advice to ManagementAdvice

Your employees are not robots.

Doesn't Recommend
Positive Outlook
No opinion of CEO

13 Other Employee Reviews for Kneaders Bakery & Cafe (View Most Recent)

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  1.  

    Kneaders has slaves, not employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Kneaders Bakery & Cafe full-time (less than an year)

    Pros

    They have competitive wages. Food is great.

    Cons

    Owners keep employee tips. No breaks or lunches. If they need you to stay, they don't ask, you had just better do it or get fired. Doesnt matter if you have to pick up your kids from school and you were scheduled to be off an hour ago - those kids can wait! You had better never get sick or pregnant and have a slow day because you will be reminded that you are easily replaceable and they will fire you.

    The corporate owners are greedy beyond belief. The trainers and corporate staff are inept, but try to tell you that you're doing everything wrong.

    Dont ever expect a kind word or praise from anyone here, it doesnt happen.

    Advice to ManagementAdvice

    Treat your employees kindly. They are breaking their backs to line YOUR pockets, if they were treated better, they would actually stay more than a week or a month.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Franchise owners are great, corporate owners are not

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kneaders Bakery & Cafe

    Pros

    They worked with me on my schedule. Pay was better than expected. GM's and franchise owners are cool but are always irritated by corporate. Alot of the people that work there are pretty nice.

    Cons

    Corporate owners who do inspections are awful. They think they know what they are doing but fact is twice as many stores are owned by an investment group that corporate. They whine about everything and give no commendation. Micro managing, nitpicking, self absorbed, better than you attitude gets really old really fast. Send people home without asking. Treat pastry and bread crew like slaves - 10, 12 or more hour shifts and then tell them to suck it up - even though they never warned about the demanding schedule.

    Advice to ManagementAdvice

    Treat employees like you say you do on your menu - "we consider ourselves a family". Or change your menu and stop lying. Listen when people have concerns and quit firing everyone you do not like on a personal level.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for Kneaders Bakery & Cafe

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