Pros

Working in one of the offices, it provided excellent networking. Good opportunity to learn more about the industry, good for refining people skills. Most employees are paid the low end of fair, but still fair. Other than Corporate Office, most locations are relaxed and casual. Most employees are respectful towards each other.

Cons

Pay isn't stellar, the benefits are not great. Drivers are paid by the mile, office/support staff is either salaried or overtime-exempt. Promotion structuring rarely makes sense, and the yearly wage increase is a joke (I got 3 cents an hour increase once). The company watches their bottom line religiously, and may end up putting you in some ethical tight-spots.

Advice to Senior Management

Don't insult your employees with tiny raises and stock they can't touch for 5 years. Stop coddling drivers and start treating your support staff like they are valuable.