Knology

  www.knology.com
  www.knology.com
There are newer employer reviews for Knology

 

Started great until promotion time.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Tech III in Panama City Beach, FL
Current Employee - Customer Service Tech III in Panama City Beach, FL

I have been working at Knology full-time (more than 3 years)

Pros

The other employees I worked with ended up becoming close friends
The work is, for the most part, easy
Everything is provided from transportation, tools, training, and clothes
every now and again you install or service a customer who owns a restaurant or a bar and will give you kickback in the form of a free meal or a free round of drinks. Good times.

Cons

pay could have been better for all the physical work required as well as the on-call pay being better
When promotion time came we received minor increases in pay and were given half hear-ted excuses as to why.
Your bosses would be "out of touch" with what you needed to get your job done.
Bosses would say one thing, come back later and deny saying anything, and wonder why they get multiple answers during questions in our weekly meetings

Advice to ManagementAdvice

close the gap between departments. When I get promoted to the highest rank in my department I should not have to wait for the lowest rank in the next department to die, quit, or get fired before I move up again. I want to climb this ladder.

Recommends
Neutral Outlook
Approves of CEO

31 Other Employee Reviews for Knology (View Most Recent)

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  1.  

    The good life at Knology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advertising Sales in Lawrence, KS
    Current Employee - Advertising Sales in Lawrence, KS

    I have been working at Knology full-time (more than 3 years)

    Pros

    Management works hard to give you everything you need to be successful.

    Cons

    Lots of company advancement opportunities but not many department advancement opportunities.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It's a good company as it is small and still has the mom and pop feel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Supervisor in Montgomery, AL
    Current Employee - Field Supervisor in Montgomery, AL

    I have been working at Knology full-time (more than an year)

    Pros

    The benefits are good but the insurance sucks. Working conditions are as good as you could ask for in this industry.

    Cons

    The pay is low. The insurance plan could be a lot better. Budgeting process should be different. Leadership training should have more emphasis.

    Advice to ManagementAdvice

    Give managers the autonomy to discipline/fire employees that are dragging down the morale by their lack of professionalism and not meeting expectations.

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for Knology

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