There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

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Kohl's: Off Shore, Outsource Monster

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - RESOURCE in Menomonee Falls, WI
Current Employee - RESOURCE in Menomonee Falls, WI

I have been working at Kohl's full-time (More than a year)

Doesn't Recommend
Neutral Outlook
Approves of CEO
Doesn't Recommend
Neutral Outlook
Approves of CEO

Pros

It used to be the people, but they are leaving

Cons

Quite frankly, if you’re a member of the IS team at Kohl’s you better be looking for a new job. This past week, a brainless VP of eCommerce announced that Kohl’s was going to be outsourcing all QA to a company in India. They are setting a measurable objective of 85% for all QA, and at the same time a 70% objective for developers. The affected workers were given this information is a big meeting, in front of a whole group of IS workers. Oh sure, Kohl’s is offering some alternatives, but only half of the jobs will remain.

Associates (employees) and Consultants (contract workers) are referred to as “resources”. Your manager is not your boss; instead your manager is a “Resource Manager”. Resources are expected to work day and night, without complaint. You are told, “deliver faster”, “deliver more”. All of this while moving the IT jobs from Wisconsin to India. If you support outsourcing and offshoring then Kohl’s is the place for you.

Advice to Management

The entire IS management team needs to quit and go to Walmart

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  1. Lots of work for litle pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - POS Associate in Lafayette, IN
    Current Employee - POS Associate in Lafayette, IN

    I have been working at Kohl's part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Awesome customers and my store has an amazing staff. You meet a lot of great people and I feel like a part of a little family.

    Cons

    Very hard to move up in the company. They rarely promote from within the company, and the raises are small and offered only once a year, with no chance of furthering your self or your pay for the year.

    Advice to Management

    The management are kind of stuck with the rules they have. I belive corporate should be more willing to pay their employees based on performance and knowledge of the rest of the store.


  2. Solid company to gain experience in the retail industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Supervisor in Crystal Lake, IL
    Former Employee - Department Supervisor in Crystal Lake, IL

    I worked at Kohl's full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ability to hone your customer service skills. Benefits were also good.

    Cons

    Retail schedules are never consistent - comes with the territory. Also limited career advancement.

    Advice to Management

    None


There are newer employer reviews for Kohl's
There are newer employer reviews for Kohl's

See Most Recent

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