Kohl's
3.0 of 5 1,945 reviews
www.kohlscorporation.com Menomonee Falls, WI 5000+ Employees

1945 Employee Reviews (View Most Recent)

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A lot of input with little reward.

Anonymous Employee (Current Employee)
Chicago, IL

ProsEmployee discount
Paid vacation time after 1 yr

ConsLittle training given when getting cross-trained
Schedules are very unreliable. One week you will have 16 hours, the next you will have 0.
Harassing customers to sign up for charge card.
Minimum wage for working all day, past midnight or one a.m, sometimes literally cleaning up someone's poop/vomit in changing rooms.

Advice to Senior ManagementAssociates are not slaves, therefore you should not treat them as such. I really dislike how the managers seem to really play the "favorites" card. If they like you, you will LOVE your job at Kohl's.
If they don't like you, they will make sure you know it and you will begin to despise your job.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    • No Opinion of CEO

    1 person found this helpful  

    Customer Service policies engender bad customers.

    POS Associate (Former Employee)
    Fremont, CA

    I worked at Kohl's part-time for more than a year


    Pros: Store managers really care about the success of the individual stores and the company as a whole. The other employees are hard working and friendly.… Cons: Customer service policies make customers think that they can be rude, lie, cheat, and steal, and that customer service associates must still bend over backwards… Advice to Senior Management: Do not bend policies for customers; it teaches them to disrespect associates and demand to speak to a manager whenever they want… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

     

    Overall my experience was poor due to Regional/Territorial Management team.

    Store Manager (Former Employee)
    Sacramento, CA

    I worked at Kohl's full-time for more than 3 years


    Pros: Exciting product lines. They strive to design everything to be as efficient as possible ie fixtures, visual, reports etc. They research and test… Cons: Because Kohls strives to provide a nearly identical shopping experience to all customers--EVERYTHING is controlled centrally (at headquarters). So it is very difficult to… Advice to Senior Management: HR interferes way too much with basic associate issues. Just so you know prior to a corporate visit (which was a couple times a… No, I would not recommend this company to a friend More
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