Kohl's

  www.kohlscorporation.com
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1990 Employee Reviews (View Most Recent)

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  • Culture & Values
  • Work/Life Balance
  • Senior Management
  • Comp & Benefits
  • Career Opportunities
  • No Opinion of CEO

 

Good high school job but company comes over employees

Customer Service Associate (Former Employee) Rocky Point, NY

ProsGood with flexibility if you are in hs/college and working PT.
Can see clearance items before they get onto the floor.
15% discount; 30% during holidays.

ConsAs is probably the case with most retail - managers care more about making sales/credit application quotas than about associates.

I spent several years at customer service without ever getting promoted to cs on the payroll, despite others hired as cs but working POS getting paid the CS wage.

No loyalty to associates over customers. Have had instances where customer completely berated and insulted me in front of the manager and (despite the customer returning something that had clearly been stolen) the manager said nothing to the customer and even went out of his way to refund the item against store policy.

Advice to Senior ManagementValue your associates who have been there for years and do a good job otherwise you will lose them.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Employee

    Customer Service Representative (Current Employee) Scottsdale, AZ

    I have been working at Kohl's part-time for more than a year


    Pros: Quality of clothes for the best value Cons: too many "what ifs" in their coupon, kohls cash policies...… Advice to Senior Management: Give hours to the associates who actually show up to… Yes, I would recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    flexible hours, nice place to work over all

    Sales Associate/Cashier (Current Employee) Levittown, NY

    I have been working at Kohl's part-time for less than a year


    Pros: nice people, flexible hours, great discount Cons: they push credit way too hard Advice to Senior Management: Stop punishing people for not being able to get enough credit.… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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