There are newer employer reviews for Kohl's

 

Better than most big box retailers

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Operations Area Supervisor in Bowling Green, KY
Former Employee - Operations Area Supervisor in Bowling Green, KY

I worked at Kohl's full-time (more than an year)

Pros

Commitment to local communities
Access to company investment opportunities
Health insurance available for part time employees, before federal mandate
Employee scholarship and education opportunities

Cons

Just like any big box retailer:
Weekends
Holidays
Limited control of hours per week for part time employees
Limited work schedule consistency for part time employees

Advice to ManagementAdvice

Remember what sets you apart (or at least used to set you apart) from stores like Walmart and Target.

Do you really want to continue pursuing their model? When I started at Kohl's in 2005, we opened at 5:00 AM the day after Thanksgiving. Now you open at midnight. Next year, will you open at 7 PM Thanksgiving Day?

Your success has been built on taking care of your community: good customer service, well-above average employee benefit options, Kohl's Cares, and financial investment in local schools and volunteer organizations. It appears that in policy and operations decisions you have lost sight of the importance of taking care of your employees - which means far more than mere financial incentives. If this continues, you'll continue to see a decrease in employee morale that will lead to diminished customer service (which leads to diminished sales), higher employee turnover (which leads to higher costs), and diminished employee involvement in local community give-back programs (which leads to decreased differentiation by customers and investors between Kohl's and the other big box retailers).

In your attempt to increase your competitive stance with stores like Target, don't sacrifice the company ethos that allowed you to become competitive with national big box retailers in the first place. The heart and soul of Kohl's is what created Kohl's brand loyalty within me, a current customer and former employee, but my loyalty is waning because every year it becomes more difficult to differentiate between Kohl's and Walmart - and if we're just talking prices, I am always better-off shopping at Walmart.

Recommends
Neutral Outlook
No opinion of CEO

2241 Other Employee Reviews for Kohl's (View Most Recent)

Sort: Rating Date
  1.  

    Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Point of Sale Associate in Littleton, CO
    Current Employee - Point of Sale Associate in Littleton, CO

    I have been working at Kohl's part-time (less than an year)

    Pros

    Working at kohls is fun and they have the best friendly staff ever.

    Cons

    You need to sell the kohls credit card and the pay is really very low.

    Advice to ManagementAdvice

    Increase the pay for hourly staff,creat room for upward mobility.

  2.  

    Not a good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Floor Associate in Chillicothe, OH
    Current Employee - Sales Floor Associate in Chillicothe, OH

    I have been working at Kohl's part-time (less than an year)

    Pros

    The pro was that it was a good first job to be able to find out that retail was not for me.

    Cons

    I had a really awful time at kohl's as did my coworkers who didn't mind letting me know how awful a time they were having on a daily basis.

    Advice to ManagementAdvice

    Don't just throw your new employees out on the sales floor. I was told I would be training with someone for a week, but no one ever came so I had to figure out everything on my own.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
There are newer employer reviews for Kohl's

Work at Kohl's? Share Your Experiences

Kohl's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.