Kohl's

  www.kohlscorporation.com
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2085 Employee Reviews (View Most Recent)

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A decent place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Associate  in  Cheyenne, WY
Current Employee - Associate in Cheyenne, WY

Pros

Good work environment
Flexible scheduel
Very accomadating
Great benefits, got an engagement ring from them while working there and it was amazingly cheap

Cons

Like any retail work hours can be crazy sometimes.
Can be ridgid at times but they are working on it.

Advice to ManagementAdvice

Allow more creativity in both the lower management and the associated most of the people who work ere really are brilliant.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Kohl's

  1.  

    A great company to work with, but the work atmosphere can be very different in another store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  West Palm Beach, FL
    Former Employee - Customer Service Representative in West Palm Beach, FL

    Pros

    -They are pretty flexible when working with your schedule, this was a plus for me since I was in college.
    - They have a pretty good employee discount.

    Cons

    - November through early January is considered a "blackout" period where you cannot take any of your holiday hours. You are expected to be available to work for the busy holiday hours. This is a negative as you will not be able to travel for the holidays.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Better than most big box retailers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations Area Supervisor  in  Bowling Green, KY
    Former Employee - Operations Area Supervisor in Bowling Green, KY

    Pros

    Commitment to local communities
    Access to company investment opportunities
    Health insurance available for part time employees, before federal mandate
    Employee scholarship and education opportunities

    Cons

    Just like any big box retailer:
    Weekends
    Holidays
    Limited control of hours per week for part time employees
    Limited work schedule consistency for part time employees

    Advice to ManagementAdvice

    Remember what sets you apart (or at least used to set you apart) from stores like Walmart and Target.

    Do you really want to continue pursuing their model? When I started at Kohl's in 2005, we opened at 5:00 AM the day after Thanksgiving. Now you open at midnight. Next year, will you open at 7 PM Thanksgiving Day?

    Your success has been built on taking care of your community: good customer service, well-above average employee benefit options, Kohl's Cares, and financial investment in local schools and volunteer organizations. It appears that in policy and operations decisions you have lost sight of the importance of taking care of your employees - which means far more than mere financial incentives. If this continues, you'll continue to see a decrease in employee morale that will lead to diminished customer service (which leads to diminished sales), higher employee turnover (which leads to higher costs), and diminished employee involvement in local community give-back programs (which leads to decreased differentiation by customers and investors between Kohl's and the other big box retailers).

    In your attempt to increase your competitive stance with stores like Target, don't sacrifice the company ethos that allowed you to become competitive with national big box retailers in the first place. The heart and soul of Kohl's is what created Kohl's brand loyalty within me, a current customer and former employee, but my loyalty is waning because every year it becomes more difficult to differentiate between Kohl's and Walmart - and if we're just talking prices, I am always better-off shopping at Walmart.

    Recommends
    Neutral Outlook
    No opinion of CEO
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