Kohl's

  www.kohlscorporation.com
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2085 Employee Reviews (View Most Recent)

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Do your job, and be lucky enough to have a DM that is competent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Store Manager  in  Southaven, MS
Former Employee - Retail Store Manager in Southaven, MS

Pros

Fun building a team of part-timers, few full-timers, different backgrounds, experience etc.
Easy to beat credit goals, fun to beat customer service scores.

Cons

After having spent 10+ years at another big box retailer, was surprised and confused at the micro-managing of the DM. For example blow out a credit acquisition goal on a Saturday but get a call Monday not congratulating on performance, but asking about why PT associate (always anonymous) called DM because they had to work recovery for an hour after store closed. Completely unprofessional.

Advice to ManagementAdvice

The DM was fired after I left. I can understand the DM keeping his/her finger on the pulse of their stores, but let the SM do the job you hired them to do.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other reviews for Kohl's

  1.  

    poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    customer service oriented makes working for kohls a pleasure

    Cons

    advancement poor if you are over 25

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You get to make some great friends, acquaintances and relationships with customers and employees.

    Cons

    Very little accountability from the top to bottom, completely ran by corporate which caused a huge disconnect between stores and corporate.

    Advice to ManagementAdvice

    Connect with all your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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