Kohl's – “Worst workplace enviroment in my 18+ years in Retail Store Management! ”
2 of 2 people found this helpfulPros
Salary was adequate to lure me away from another position.
Cons
Where to start with this company. Lacking in direction and leadership. This place is going down hill
in light of the current economy. Very unrealistic/ unobtainable expectations. Not enough staff and will not hire or provide hours to get the jobs done.
In my area Kohl's will not even compensate the needed sales associates, cashiers etc. adequately
so all the staff leaves for the nearby stores that pay at least $1+ more an hour. Even after they reviewed this and found the huge gap in pay from the competition refused to make any adjustments. So this makes it difficult to obtain and maintain assoc.
Upper management constantly changing and implementing new policies for anything and everything. Seems that the right hand does not know what the left hand is doing. Constant e-mails, confrence calls and requests for info(to be written as a report/plan ) to five different disciplines wanting the same info. Such a time waster sitting on a cc listening to the regional vp blab about some policy/thought they will be changing in several days. In the meantime there is not enough staff and ads need to be set, there are not enough cashiers and a whole hoard of customers wanting to be checked out, clothes thrown all over the store and more things occuring than staff in the store to even physically handle.
In the meantime when I try to pin down my general manager with a concrete idea of how to get their next unrealistic expectation done. The only great pearl of wisdom he can ever come up with is "whatever it takes to get the job done". Good grief! This sounds like a complete vent at this point and it is I'm so physically exhausted at this point, I'm working 16 hours a day often 6 days a week. This job is not worth it! Needless to say I'm looking for another job, I will gladly accept less pay at the next job if that is what it takes just to get out of this place!
Advice to Senior Management
Look at the big picture, upper management should be able to communicate and problem solve issues together before sending it (communication} down the line and and then some very obvious issue with someone else was overlooked and now everything is being changed again.
by Cid: