About Us

Glassdoor is your free inside look at Kohl's reviews and ratings — including employee satisfaction and approval rating for Kohl's CEO Kevin B. Mansell. All reviews posted anonymously by Kohl's employees.

Search

for

in

Kohl's – “Worst workplace enviroment in my 18+ years in Retail Store Management!

2 of 2 people found this helpful

Oct 6, 2009

1.0

Kohl's Store Manager:   (Current Employee)

Pros

Salary was adequate to lure me away from another position.

Cons

Where to start with this company. Lacking in direction and leadership. This place is going down hill
in light of the current economy. Very unrealistic/ unobtainable expectations. Not enough staff and will not hire or provide hours to get the jobs done.
In my area Kohl's will not even compensate the needed sales associates, cashiers etc. adequately
so all the staff leaves for the nearby stores that pay at least $1+ more an hour. Even after they reviewed this and found the huge gap in pay from the competition refused to make any adjustments. So this makes it difficult to obtain and maintain assoc.
Upper management constantly changing and implementing new policies for anything and everything. Seems that the right hand does not know what the left hand is doing. Constant e-mails, confrence calls and requests for info(to be written as a report/plan ) to five different disciplines wanting the same info. Such a time waster sitting on a cc listening to the regional vp blab about some policy/thought they will be changing in several days. In the meantime there is not enough staff and ads need to be set, there are not enough cashiers and a whole hoard of customers wanting to be checked out, clothes thrown all over the store and more things occuring than staff in the store to even physically handle.
In the meantime when I try to pin down my general manager with a concrete idea of how to get their next unrealistic expectation done. The only great pearl of wisdom he can ever come up with is "whatever it takes to get the job done". Good grief! This sounds like a complete vent at this point and it is I'm so physically exhausted at this point, I'm working 16 hours a day often 6 days a week. This job is not worth it! Needless to say I'm looking for another job, I will gladly accept less pay at the next job if that is what it takes just to get out of this place!

Advice to Senior Management

Look at the big picture, upper management should be able to communicate and problem solve issues together before sending it (communication} down the line and and then some very obvious issue with someone else was overlooked and now everything is being changed again.

Comment (1)

Oct 8, 2009

by Cid:

I hear you on this! Yesterday was my last day and I was running from that place. Sad to leave some of those great employees who you wonder why they are working at Kohl's. But, most of them I will be taking care of once I get situated in my new job. Trust me, plenty of other retailers out there who are hiring. Once you work at Kohl's and survive, you can work anywhere!!!
Inappropriate?
Post your anonymous review or sign in to comment on this review
Kohl's Overview (KSS )
Web
www.kohls.com
Industries
Size
5000+ Employees, $16B+ Revenue
HQ
Menomonee Falls, WI
Competitors


Flag this {0} as inappropriate

Would you like us to review something? Please describe the problem with this {0} and we will look into it.

Flag this {1} Cancel

Advanced Search Reset

What

Where

How

or Cancel