There are newer employer reviews for Kool Smiles

Love My Job

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Office Manager
Current Employee - Office Manager

I have been working at Kool Smiles full-time (more than a year)

Recommends
Positive Outlook
Recommends
Positive Outlook

Pros

Kool Smiles ensures offices are held to a very high compliance standard for the welfare of the patients and staff. I have never worked for a company that consistantly rewards their staff for hard work. Kool Smiles employees are required to uphold the values of the company which are Integrity, Compassion, Diversity, Fun and Quality and Teamwork and tolerate no less.

Cons

Employees are required to work Saturdays.

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  1. Not as good as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kool Smiles (more than 3 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Making a difference in under served children's lives. Providing treatment to patients that no one else wants to see. SOME of the people I work with are great.

    Cons

    No possibility for advancement. No training offered to enhance job performance. Unrealistic goals set. Micromanaged even in higher more responsible positions. No open door polices. Direct manager does not provide support, makes you feel like you are bothering them when you ask questions or bring issues to the table. No freedom to express yourself. No good job recognition (in corporate office), your never told you do good work, only told when you make a mistake, and that is quickly. It feels like a job you have to have instead of a job you love to have.

    Advice to Management

    Take time to encourage your employees. Recognize them for the good work they do. Make yourself available for any issues that the employee brings to you, and honestly help them.

  2. Working at Kool Smiles (headquarters)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kool Smiles full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    strong values and mission statement, company provides a valuable service to communities that otherwise might not receive quality dental care, very high compliance ratings, flexible with work hours (support services office), dental offices are clean and staff is knowledgeable and friendly, company works hard to keep up with current technologies

    Cons

    no retirement plan (no matching), executive staff are always in meetings and have their doors closed, lack of communication, no incentives for support services staff to further education or training, rarely are acknowledgements given for a "job well done" but mistakes are pointed out frequently

    Advice to Management

    Sometimes employees just want to hear that they are doing a good job, not made to feel like no matter what they do, it will never be good enough. Employees that do not interact directly with patients also need to feel like they are making a difference.

There are newer employer reviews for Kool Smiles

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